[Blindtlk] a sincere appology, and a possible discrimination case.

Sun Aug 17 22:05:14 UTC 2014

Well, considering the practice of some goodwill outlets of paying their 
disabled, including blind, workers subminimum wages, it's hardly surprising 
that some of their staff would be so atrociously ignorant, and perhaps even 
stupid about blind people, and not really care that a real live blind person 
might try to correct them.

Mark Tardif
Nuclear arms will not hold you.
-----Original Message----- 
From: Charlotte via blindtlk
Sent: Sunday, August 17, 2014 2:49 PM
To: Arielle Silverman ; Blind Talk Mailing List
Subject: Re: [Blindtlk] a sincere appology, and a possible discrimination 
case.

Wow, this is atrocious. I had a similar experience at Goodwill which was
promptly taken care of. I called in to say that I'd be coming in and
asked when would be the best time on a particular day. The lady said
when they open is the best time before it gets busy. So I arranged a
ride and got there at opening time. The manager on duty that day
promptly informed me that all blind people have aides and next time I
needed not to come to a store by myself but to bring this imaginary aide
along. She did this in front of other customers as well which was
humiliating. I informed her that blind people do not have aides, that we
live independently and we are allowed to have help when we come in a
store. Luckily I had friends in high places and had met the district
manager of Goodwill. After a brief phone call in front of the manager, I
was given assistance. She was unapologetic and went off muttering about
blind people needing aides.

On 8/17/2014 1:44 PM, Arielle Silverman via blindtlk wrote:
> That's ridiculous! At 4 A.M. they were wasting more time arguing with
> you than it would have taken them to find the items you needed.
> I'm not sure if grocery stores are required to provide assistance but
> it seems on par with wheelchair accessibility. If they can't provide
> packages labeled in Braille, providing reader services seems like a
> reasonable accommodation.
> Arielle
>
>
> On 8/17/14, Michael Capelle via blindtlk <blindtlk at nfbnet.org> wrote:
>> Hello NFB!
>> I am coming to you to first of all, appologize for my bitterness.  For 
>> those
>>
>> who know me, I was very bitter about the NFB and its practices.  After 
>> this
>>
>> weekend, and my experience with another organization, I realize, that nfb 
>> is
>>
>> where I belong.
>> Please see the following incident that did happen to me this past week.
>>
>>
>>
>>> Hello all.
>>> I would like to discuss an incident which occured this past wednesday.
>>> I called a local grocery store, crossroads county market at or about 
>>> 3:00
>>> A.M. I spoke to a gentleman, curtus, and asked if I could obtain 
>>> shoppers
>>> assistance in an hour, as I am totally blind, and just needed a few
>>> items.
>>> He said that he would assist me, and to come on in.  I called metro cab,
>>> and was transported to the store.  When I arived, curtus was at the
>>> counter, and stated to the manager, ryan, that I was here, and he was
>>> going to help me shop.  Ryan immediately stopped him, and told him that 
>>> I
>>> needed to bring in an assistant.  I immediately told him, that I don't
>>> just have assistance, and that they had helped me shop in the past.  He
>>> said yes we do have people that help us, and that if i can't bring in an
>>> assistant to arange one for later in the day.  I told him impossible, 
>>> and
>>> he stated that he has handicapped friends who bring in assistance all 
>>> the
>>> time.   I told him, that I am not his handicapped friends, and restated
>>> that they have helped me in the past, again, he said, his manager, ryan
>>> aiers told him that they are not to help us, and that we needed
>>> assistance.  I was outraged, and proceeded to call the Wausau police
>>> department.  After officers arived, and spoke to ryan, he told them that
>>> they are understaffed, and they again can not help me.
>>> The officers were very kind, and offered me a ride home.  Ryan told the
>>> officers that I was still allowed in the store, as long as I brought an
>>> assistant.
>>> Under the ADA, I believe there are clauses that protect our rights, and
>>> outline certain things a store must provide to blind persons?
>>> Do I have a case in regards to discrimination?
>>> Thanks.
>>> Mike.
>> After posting this to the ACB lists, a lot of people supported my side,
>> while the majority said I deserved it, that I should of prepared better, 
>> a
>> lot of people over there were just very rude, and really offended me.
>> I felt they just stood on the side-lines, I know the NFB stands up for 
>> what
>>
>> we believe, and that is what I am looking for in an organized movement.
>> Thanks,
>> Mike.
>>
>>
>> _______________________________________________
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>>
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