[Blindtlk] a sincere appology, and a possible discrimination case.

[Sheila Leigland]

you've got that right. I worked for them at one time and some of their 
evployees don't have any idea of the capacity of blind workers. I heard 
from my husband that they were surprised that he was working beyond the 
expectations of the staff. I was frankly insulted on his behalf.
On 8/17/2014 4:05 PM, Mark Tardif via blindtlk wrote:
> Well, considering the practice of some goodwill outlets of paying 
> their disabled, including blind, workers subminimum wages, it's hardly 
> surprising that some of their staff would be so atrociously ignorant, 
> and perhaps even stupid about blind people, and not really care that a 
> real live blind person might try to correct them.
>
>
>
> Mark Tardif
> Nuclear arms will not hold you.
> -----Original Message----- From: Charlotte via blindtlk
> Sent: Sunday, August 17, 2014 2:49 PM
> To: Arielle Silverman ; Blind Talk Mailing List
> Subject: Re: [Blindtlk] a sincere appology, and a possible 
> discrimination case.
>
> Wow, this is atrocious. I had a similar experience at Goodwill which was
> promptly taken care of. I called in to say that I'd be coming in and
> asked when would be the best time on a particular day. The lady said
> when they open is the best time before it gets busy. So I arranged a
> ride and got there at opening time. The manager on duty that day
> promptly informed me that all blind people have aides and next time I
> needed not to come to a store by myself but to bring this imaginary aide
> along. She did this in front of other customers as well which was
> humiliating. I informed her that blind people do not have aides, that we
> live independently and we are allowed to have help when we come in a
> store. Luckily I had friends in high places and had met the district
> manager of Goodwill. After a brief phone call in front of the manager, I
> was given assistance. She was unapologetic and went off muttering about
> blind people needing aides.
>
> On 8/17/2014 1:44 PM, Arielle Silverman via blindtlk wrote:
>> That's ridiculous! At 4 A.M. they were wasting more time arguing with
>> you than it would have taken them to find the items you needed.
>> I'm not sure if grocery stores are required to provide assistance but
>> it seems on par with wheelchair accessibility. If they can't provide
>> packages labeled in Braille, providing reader services seems like a
>> reasonable accommodation.
>> Arielle
>>
>>
>> On 8/17/14, Michael Capelle via blindtlk <blindtlk at nfbnet.org> wrote:
>>> Hello NFB!
>>> I am coming to you to first of all, appologize for my bitterness.  
>>> For those
>>>
>>> who know me, I was very bitter about the NFB and its practices.  
>>> After this
>>>
>>> weekend, and my experience with another organization, I realize, 
>>> that nfb is
>>>
>>> where I belong.
>>> Please see the following incident that did happen to me this past week.
>>>
>>>
>>>
>>>> Hello all.
>>>> I would like to discuss an incident which occured this past wednesday.
>>>> I called a local grocery store, crossroads county market at or 
>>>> about 3:00
>>>> A.M. I spoke to a gentleman, curtus, and asked if I could obtain 
>>>> shoppers
>>>> assistance in an hour, as I am totally blind, and just needed a few
>>>> items.
>>>> He said that he would assist me, and to come on in.  I called metro 
>>>> cab,
>>>> and was transported to the store.  When I arived, curtus was at the
>>>> counter, and stated to the manager, ryan, that I was here, and he was
>>>> going to help me shop.  Ryan immediately stopped him, and told him 
>>>> that I
>>>> needed to bring in an assistant.  I immediately told him, that I don't
>>>> just have assistance, and that they had helped me shop in the 
>>>> past.  He
>>>> said yes we do have people that help us, and that if i can't bring 
>>>> in an
>>>> assistant to arange one for later in the day.  I told him 
>>>> impossible, and
>>>> he stated that he has handicapped friends who bring in assistance 
>>>> all the
>>>> time.   I told him, that I am not his handicapped friends, and 
>>>> restated
>>>> that they have helped me in the past, again, he said, his manager, 
>>>> ryan
>>>> aiers told him that they are not to help us, and that we needed
>>>> assistance.  I was outraged, and proceeded to call the Wausau police
>>>> department.  After officers arived, and spoke to ryan, he told them 
>>>> that
>>>> they are understaffed, and they again can not help me.
>>>> The officers were very kind, and offered me a ride home. Ryan told the
>>>> officers that I was still allowed in the store, as long as I 
>>>> brought an
>>>> assistant.
>>>> Under the ADA, I believe there are clauses that protect our rights, 
>>>> and
>>>> outline certain things a store must provide to blind persons?
>>>> Do I have a case in regards to discrimination?
>>>> Thanks.
>>>> Mike.
>>> After posting this to the ACB lists, a lot of people supported my side,
>>> while the majority said I deserved it, that I should of prepared 
>>> better, a
>>> lot of people over there were just very rude, and really offended me.
>>> I felt they just stood on the side-lines, I know the NFB stands up 
>>> for what
>>>
>>> we believe, and that is what I am looking for in an organized movement.
>>> Thanks,
>>> Mike.
>>>
>>>
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>>>
>>>
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>