[Blindtlk] A Braille Note Apex Question

[Lucy Sirianni]

Done! I hope you'll receive helpful responses!

Lucy

 ----- Original Message -----
From: "Szostak, Christine via blindtlk" <blindtlk at nfbnet.org
To: Blind Talk Mailing List <blindtlk at nfbnet.org
Date sent: Fri, 24 Jul 2015 16:24:14 +0000
Subject: Re: [Blindtlk] A Braille Note Apex Question

Hi,
  Thanks for the kind offer! I would really appreciate it if you 
would not mind forwarding my  message.  My email is at the bottom 
of that message so feel free to let them know that they can 
contact me directly at that address.
With much thanks!
Chris

Dr.  Christine M.  Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu
cszostak at shorter.edu

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of 
Lucy Sirianni via blindtlk
Sent: Friday, July 24, 2015 12:20 PM
To: Blind Talk Mailing List
Cc: Lucy Sirianni
Subject: Re: [Blindtlk] A Braille Note Apex Question

I'm sorry to hear that you're dealing with such a frustrating 
issue, Chris.  I would certainly be glad to post to the Facebook 
group on your behalf (or to give you the subscription info for 
joining the email listserv), but having had a similar problem 
myself in the past, I feel pretty certain that you'll need to 
send the unit to HumanWare in this case.

Hoping they'll be able to get it back to you soon!

Lucy

 ----- Original Message -----
From: "Szostak, Christine via blindtlk" <blindtlk at nfbnet.org
To: Blind Talk Mailing List <blindtlk at nfbnet.org Date sent: Fri, 
24 Jul 2015 15:57:31 +0000
Subject: Re: [Blindtlk] A Braille Note Apex Question

Hi,
  Thanks! Basically, after talking with HumanWare, they believe 
the problem is that a pin is sticking in the display.  Half of 
the cells work while the other half do not.

  I would contact that group, but I am actually (unusually:)) not 
on Facebook.

Happy Friday!
Chris

Dr.  Christine M.  Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu
cszostak at shorter.edu

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of 
Lucy Sirianni via blindtlk
Sent: Friday, July 24, 2015 11:28 AM
To: Blind Talk Mailing List
Cc: Lucy Sirianni
Subject: Re: [Blindtlk] A Braille Note Apex Question

Hi Chris,

While not all problems can be fixed at home, many can.  If you 
would like to share what's going on, perhaps I or someone else 
could suggest potential solutions.  You might also want to ask on 
the BrailleNote users listserv or Facebook group.

Best,

Lucy

 ----- Original Message -----
From: "Szostak, Christine via blindtlk" <blindtlk at nfbnet.org
To: Blind Talk Mailing List <blindtlk at nfbnet.org>, 
"acb-l at acblists.org"<acb-l at acblists.org
Date sent: Fri, 24 Jul 2015 15:13:32 +0000
Subject: [Blindtlk] A Braille Note Apex Question

Hi All,
  Has anyone here ever tried fixing their own Apex if it stopped 
working properly? If so were you successful?

  My BN has a problem that  I want to have fixed (it still works 
to some extent) with the problem.

  Because my warranty is up, it would cost shipping plus an 
additional $120 roughly just to have HW take a look and then the 
repairs would probably be a couple hundred at the least more.
This is money, that right now, I really can not afford to spend.
Have a wonderful rest of the day all,
Chris



Dr.  Christine M.  Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu<mailto:szostak.1 at osu.edu
cszostak at shorter.edu

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