[Blindtlk] A Braille Note Apex Question

[Szostak, Christine]

Much appreciated, thanks!

Dr. Christine M. Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu
cszostak at shorter.edu

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Lucy Sirianni via blindtlk
Sent: Friday, July 24, 2015 12:31 PM
To: Blind Talk Mailing List
Cc: Lucy Sirianni
Subject: Re: [Blindtlk] A Braille Note Apex Question

Done! I hope you'll receive helpful responses!

Lucy

 ----- Original Message -----
From: "Szostak, Christine via blindtlk" <blindtlk at nfbnet.org
To: Blind Talk Mailing List <blindtlk at nfbnet.org Date sent: Fri, 24 Jul 2015 16:24:14 +0000
Subject: Re: [Blindtlk] A Braille Note Apex Question

Hi,
  Thanks for the kind offer! I would really appreciate it if you would not mind forwarding my  message.  My email is at the bottom of that message so feel free to let them know that they can contact me directly at that address.
With much thanks!
Chris

Dr.  Christine M.  Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu
cszostak at shorter.edu

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Lucy Sirianni via blindtlk
Sent: Friday, July 24, 2015 12:20 PM
To: Blind Talk Mailing List
Cc: Lucy Sirianni
Subject: Re: [Blindtlk] A Braille Note Apex Question

I'm sorry to hear that you're dealing with such a frustrating issue, Chris.  I would certainly be glad to post to the Facebook group on your behalf (or to give you the subscription info for joining the email listserv), but having had a similar problem myself in the past, I feel pretty certain that you'll need to send the unit to HumanWare in this case.

Hoping they'll be able to get it back to you soon!

Lucy

 ----- Original Message -----
From: "Szostak, Christine via blindtlk" <blindtlk at nfbnet.org
To: Blind Talk Mailing List <blindtlk at nfbnet.org Date sent: Fri,
24 Jul 2015 15:57:31 +0000
Subject: Re: [Blindtlk] A Braille Note Apex Question

Hi,
  Thanks! Basically, after talking with HumanWare, they believe the problem is that a pin is sticking in the display.  Half of the cells work while the other half do not.

  I would contact that group, but I am actually (unusually:)) not on Facebook.

Happy Friday!
Chris

Dr.  Christine M.  Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu
cszostak at shorter.edu

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Lucy Sirianni via blindtlk
Sent: Friday, July 24, 2015 11:28 AM
To: Blind Talk Mailing List
Cc: Lucy Sirianni
Subject: Re: [Blindtlk] A Braille Note Apex Question

Hi Chris,

While not all problems can be fixed at home, many can.  If you would like to share what's going on, perhaps I or someone else could suggest potential solutions.  You might also want to ask on the BrailleNote users listserv or Facebook group.

Best,

Lucy

 ----- Original Message -----
From: "Szostak, Christine via blindtlk" <blindtlk at nfbnet.org
To: Blind Talk Mailing List <blindtlk at nfbnet.org>, "acb-l at acblists.org"<acb-l at acblists.org
Date sent: Fri, 24 Jul 2015 15:13:32 +0000
Subject: [Blindtlk] A Braille Note Apex Question

Hi All,
  Has anyone here ever tried fixing their own Apex if it stopped working properly? If so were you successful?

  My BN has a problem that  I want to have fixed (it still works to some extent) with the problem.

  Because my warranty is up, it would cost shipping plus an additional $120 roughly just to have HW take a look and then the repairs would probably be a couple hundred at the least more.
This is money, that right now, I really can not afford to spend.
Have a wonderful rest of the day all,
Chris



Dr.  Christine M.  Szostak
Assistant Professor of Psychology
Department of Social Sciences
Shorter University
Rome, Georgia
szostak.1 at osu.edu<mailto:szostak.1 at osu.edu
cszostak at shorter.edu

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