[Blindtlk] A Wierd BrailleNote Issue: Any Thoughts?

[Gary Wunder]

Take out the battery, wait a few seconds, reinsert it, and see if that
solves your problem. Also remember that part of the price you pay for this
unit is technical support at (800) 722-3393.

Gary



-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Aleeha
Dudley via blindtlk
Sent: Thursday, March 05, 2015 5:44 AM
To: Szostak, Christine; Blind Talk Mailing List
Subject: Re: [Blindtlk] A Wierd BrailleNote Issue: Any Thoughts?

Sounds as though there is something wrong with your Braille display. As a
last ditch effort, I would try holding down the reset button for five
seconds. This resets the hardware. 

Sent from my iPhone

> On Mar 5, 2015, at 5:12 AM, Szostak, Christine via blindtlk
<blindtlk at nfbnet.org> wrote:
> 
> Hi All,
>  I have a BN-Apex with an 18 cell display. This morning, whenb I turned it
on, the first seven cells looked fine, but the rest of the cells had and
still have braille xs in them. Nothing I do seems to get rid of them.
> 
>  Has anyone ever experienced this and if so, may I ask how you resolved
the issue?
> 
>  As a few more details:
> 
> 1)  I can still type, it is just that the xs  cover up the rest of the
text. For example I might see something like: I am trxxxxxxxxxxx
> 
> 2)  If speech is on or is on request, you can hear what is being covered
and the xs are not spoken.
> 
> 3)  The xs only go away when the BN is turned off.
> 
> 4)  When I did a reset on the device, the xs remained present during the
entire time it was rebooting (thus, I saw startingxxxxxxxxxxx).
> 
>  Any help would be much appreciated!
> Have a great almost weekend all!
> Chris
> 
> Dr. Christine M. Szostak
> Assistant Professor of Psychology
> Department of Social Sciences
> Shorter University
> Rome, Georgia
> szostak.1 at osu.edu<mailto:szostak.1 at osu.edu>
> cszostak at shorter.edu
> 
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