[Blindtlk] Uncollated and Unbound Braille Material

[Mike Freeman]

Sheesh! Suck it up and just colate the braille yourself. Be glad that the pharmacy put the documents in braille in the first place.

Mike Freeman K7UIJ
Sent from my iPhone

> On Dec 9, 2016, at 20:31, Peter Donahue via blindtlk <blindtlk at nfbnet.org> wrote:
> 
> Good evening everyone,
> 
> 
> 
>                This afternoon, in addition to receiving two prescription
> medicines from CVS/Caremark Mail Order Service, I also received some braille
> documentation describing the dangers and the side effects of the two
> medicines. While I appreciated CVS/Caremark including the subscription
> information in braille, the pages were unbound and uncollated. Would we
> stand for that if we were sighted? Absolutely not!
> 
> 
> 
>                Needless to say, I called CVS/Caremark Customer Service.
> There was not much the representative could do, so she transferred me to one
> of her managers named Orion. Orion sent an email directly to the pharmacy
> since the pharmacy was responsible for packing and shipping the medicines to
> me.
> 
> 
> 
>                We have received such unbound and uncollated documentation
> from our local transit service, and for the past year, any documentation we
> receive has been collated and bound properly. In addition, when the Texas
> Division of Blind Services was the Texas Commission for the Blind, I
> received an unbound, uncollated document. Even NFB has given out uncollated,
> unbound documentation at national conventions.
> 
> 
> 
>                I strongly urge that if any of you use CVS/Caremark as your
> subscription drug provider, or if you receive braille documentation from any
> other groups, please call and/or send them a letter or email. We do not need
> to tolerate unbound, uncollated pages. I know if I transcribed and proofread
> such documentation, I would make sure the pages were collagted and bound
> before shipping.
> 
> 
> 
>                At any rate, those are my two cents on this matter. Here's
> hoping you enjoy the rest of your weekend!
> 
> 
> 
> Mary Donahue
> 
> 
> 
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