[Blindtlk] Uncollated and Unbound Braille Material

[David Andrews]

Peter:

I tend to agree with you, in principle at least, however, as always 
you seem to have a way of stating things that is guaranteed to piss 
other people off. Further, no matter what you say, you seem to move 
things around to make your point that we are a bunch of laggards in 
the NFB, and we are hypocrites and need to clean up our own house and 
we won't fight for what is right etc.

I would urge you to leave off all the baggage.  You could politely 
contact the source of the prescription, and say something like, I 
wanted to make you aware that the the Braille information we received 
is loose pages, and not collated or bound in any way.  Wile we very 
much appreciate getting the Braille, we would find it easier to use 
if it were bound in some manner.

However, as always you get on your high horse, and rant and rave, and 
act like you are better than everyone else because you want a higher standard.

Dave

At 10:00 AM 12/10/2016, you wrote:
>Hello Brian and everyone,
>
>     They contracted with a Braille producer able to transcribe such 
> material. It's the responsibility of the Braille producer who 
> contracts with such firms to deliver any material they provide to 
> blind customers needs to be proofread, properly colated and bound. 
> Mary is transcribing health documents for several insurance 
> companies. The Education Service Center Region 20 transcribes, 
> proofreads, colates, and binds material they send out. All Braille 
> producers need to do the same.
>
>     The hipocracy within the NFB needs to cease. Don't ever tell us 
> that the blind can live the lives they want and then turn around 
> and tell us to be greatful that we received this or that service. 
> If I owned a company that provided services to the blind anyone 
> that harbored that attitude would not be on our payroll. If sighted 
> persons can receive documentation professionally produced and ready 
> to read the blind should expect likewise and demand it from Braille producers.
>
>Peter Donahue
>
>
>
>
>
>Bryan Schulz via blindtlk wrote:
>>Hi,
>>
>>I just don't get it!
>>The pharmacy employee doesn't know braille, be happy it was sent at all.
>>You would probably complain if a document was included on a memory chip,
>>Or complain that someone was reading to fast or slow if they sent someone to
>>deliver the medicine and read the directions.
>>Bryan
>>
>>
>>-----Original Message-----
>>From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Peter
>>Donahue via blindtlk
>>Sent: Friday, December 09, 2016 10:32 PM
>>To: 'National Association to Promote the Use of Braille Mailing List'
>>Cc: Peter Donahue; 'Blind Talk Mailing List'
>>Subject: [Blindtlk] Uncollated and Unbound Braille Material
>>
>>Good evening everyone,
>>
>>
>>
>>                  This afternoon, in addition to receiving two prescription
>>medicines from CVS/Caremark Mail Order Service, I also received some braille
>>documentation describing the dangers and the side effects of the two
>>medicines. While I appreciated CVS/Caremark including the subscription
>>information in braille, the pages were unbound and uncollated. Would we
>>stand for that if we were sighted? Absolutely not!
>>
>>
>>
>>                  Needless to say, I called CVS/Caremark Customer Service.
>>There was not much the representative could do, so she transferred me to one
>>of her managers named Orion. Orion sent an email directly to the pharmacy
>>since the pharmacy was responsible for packing and shipping the medicines to
>>me.
>>
>>
>>
>>                  We have received such unbound and uncollated documentation
>>from our local transit service, and for the past year, any documentation we
>>receive has been collated and bound properly. In addition, when the Texas
>>Division of Blind Services was the Texas Commission for the Blind, I
>>received an unbound, uncollated document. Even NFB has given out uncollated,
>>unbound documentation at national conventions.
>>
>>
>>
>>                  I strongly urge that if any of you use CVS/Caremark as your
>>subscription drug provider, or if you receive braille documentation from any
>>other groups, please call and/or send them a letter or email. We do not need
>>to tolerate unbound, uncollated pages. I know if I transcribed and proofread
>>such documentation, I would make sure the pages were collagted and bound
>>before shipping.
>>
>>
>>
>>                  At any rate, those are my two cents on this matter. Here's
>>hoping you enjoy the rest of your weekend!
>>
>>
>>
>>Mary Donahue