[Blindtlk] Uncollated and Unbound Braille Material

[Peter Donahue]

Hello Brian and everyone,

     They contracted with a Braille producer able to transcribe such 
material. It's the responsibility of the Braille producer who contracts 
with such firms to deliver any material they provide to blind customers 
needs to be proofread, properly colated and bound. Mary is transcribing 
health documents for several insurance companies. The Education Service 
Center Region 20 transcribes, proofreads, colates, and binds material 
they send out. All Braille producers need to do the same.

     The hipocracy within the NFB needs to cease. Don't ever tell us 
that the blind can live the lives they want and then turn around and 
tell us to be greatful that we received this or that service. If I owned 
a company that provided services to the blind anyone that harbored that 
attitude would not be on our payroll. If sighted persons can receive 
documentation professionally produced and ready to read the blind should 
expect likewise and demand it from Braille producers.

Peter Donahue





Bryan Schulz via blindtlk wrote:
> Hi,
>
> I just don't get it!
> The pharmacy employee doesn't know braille, be happy it was sent at all.
> You would probably complain if a document was included on a memory chip,
> Or complain that someone was reading to fast or slow if they sent someone to
> deliver the medicine and read the directions.
> Bryan
>
>
> -----Original Message-----
> From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Peter
> Donahue via blindtlk
> Sent: Friday, December 09, 2016 10:32 PM
> To: 'National Association to Promote the Use of Braille Mailing List'
> Cc: Peter Donahue; 'Blind Talk Mailing List'
> Subject: [Blindtlk] Uncollated and Unbound Braille Material
>
> Good evening everyone,
>
>   
>
>                  This afternoon, in addition to receiving two prescription
> medicines from CVS/Caremark Mail Order Service, I also received some braille
> documentation describing the dangers and the side effects of the two
> medicines. While I appreciated CVS/Caremark including the subscription
> information in braille, the pages were unbound and uncollated. Would we
> stand for that if we were sighted? Absolutely not!
>
>   
>
>                  Needless to say, I called CVS/Caremark Customer Service.
> There was not much the representative could do, so she transferred me to one
> of her managers named Orion. Orion sent an email directly to the pharmacy
> since the pharmacy was responsible for packing and shipping the medicines to
> me.
>
>   
>
>                  We have received such unbound and uncollated documentation
> from our local transit service, and for the past year, any documentation we
> receive has been collated and bound properly. In addition, when the Texas
> Division of Blind Services was the Texas Commission for the Blind, I
> received an unbound, uncollated document. Even NFB has given out uncollated,
> unbound documentation at national conventions.
>
>   
>
>                  I strongly urge that if any of you use CVS/Caremark as your
> subscription drug provider, or if you receive braille documentation from any
> other groups, please call and/or send them a letter or email. We do not need
> to tolerate unbound, uncollated pages. I know if I transcribed and proofread
> such documentation, I would make sure the pages were collagted and bound
> before shipping.
>
>   
>
>                  At any rate, those are my two cents on this matter. Here's
> hoping you enjoy the rest of your weekend!
>
>   
>
> Mary Donahue
>
>   
>
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