[Blindtlk] I Sincerely Hope That You Can Help!!!

Judy Jones Judy.Jones at icbvi.idaho.gov
Tue May 24 13:33:35 UTC 2016


Hi, James.

Are you using an Imap or POP.  If Imap, there is hope, because you can redownload all your information.

I've had similar happen with my Windows Live, but not since I've switched from our provider's e-mail to Gmail.  Gmail is much more stable and can handle the traffic.  Some servers cannot.

Judy


-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of James Kelm via blindtlk
Sent: Monday, May 23, 2016 9:08 PM
To: Blind Talk
Cc: James Kelm
Subject: [Blindtlk] I Sincerely Hope That You Can Help!!!

Dear friends,

    I just had a near catastrophic event occur in my E-mail program, and I sincerely hope that you can help me to resolve it!

    I am using Microsoft Windows 7, with Windows Live E-mail.  I turned on my computer at work, and while I was sending an E-mail, suddenly every bit of data disappeared, other than my contact list.  All of the E-mails that I had saved, and even those that had been deleted just went away.  The folders are still there, but all of the E-mails in my E-mail program disappeared!  Is there any way for me to recover them?  I have antivirus, but I’m wondering if something got through?  Or is there simply something that happens from time to time that I can reverse?  This is a huge issue, because I had many business correspondences that now are gone, and since I had not yet put the contact in my list, all of those business contacts, along with all of their E-mails, are gone!!!

    Thank you so much in advance!!!


Respectfully,
James Kelm
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