[Blindtlk] I Sincerely Hope That You Can Help!!!

[S L Johnson]

Hello:

You can contact the Microsoft help desk for people with disabilities at 
800-936-5900.  I have used them a few times.  The only problem I have had 
with them is some of their people do not speak English all that well.  I 
know many companies out source their help desks to foreign countries but, I 
do do wish that being able to speak English clearly would be mandatory.  If 
I get someone I cannot understand, I just hang up and try again hoping to 
get somebody who can speak English without such a heavy accent that they 
cannot be understood.

Sandra
-----Original Message----- 
From: James Kelm via blindtlk
Sent: Monday, May 23, 2016 11:08 PM
To: Blind Talk
Cc: James Kelm
Subject: [Blindtlk] I Sincerely Hope That You Can Help!!!

Dear friends,

    I just had a near catastrophic event occur in my E-mail program, and I 
sincerely hope that you can help me to resolve it!

    I am using Microsoft Windows 7, with Windows Live E-mail.  I turned on 
my computer at work, and while I was sending an E-mail, suddenly every bit 
of data disappeared, other than my contact list.  All of the E-mails that I 
had saved, and even those that had been deleted just went away.  The folders 
are still there, but all of the E-mails in my E-mail program disappeared! 
Is there any way for me to recover them?  I have antivirus, but Iâ?Tm 
wondering if something got through?  Or is there simply something that 
happens from time to time that I can reverse?  This is a huge issue, because 
I had many business correspondences that now are gone, and since I had not 
yet put the contact in my list, all of those business contacts, along with 
all of their E-mails, are gone!!!

    Thank you so much in advance!!!


Respectfully,
James Kelm
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