[Blindtlk] lyft

[David Andrews]

Once you make a request, and it is accepted, with both Uber and Lyft, 
there is an option to contact the driver. It seems to me that getting 
them the gate code is your responsibility.

Dave

At 11:14 AM 6/9/2017, you wrote:
>Good morning everyone,
>
>         They really need to have a "Feedback" area on their Website and in
>their apps. This applies to both Lyft and Uber. One thing I wish they would
>add is the ability to give the drivers special instructions such as giving
>them gatecodes. My wife missed an Uber ride due to this issue. We were
>charged a "No-Show" fee of $5.00. Had she been able to include our gatecode
>in her ride request this would have been avoided. Otherwise we're having
>wonderful experiences with both Lyft and Uber in San Antonio.
>
>Peter Donahue
>
>
>
>-----Original Message-----
>From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Ericka via
>blindtlk
>Sent: Friday, June 09, 2017 10:40 AM
>To: Blind Talk Mailing List
>Cc: Ericka
>Subject: Re: [Blindtlk] lyft
>
>Thank you for asking this Justin! I'm guessing the only way you can get
>through to them is through the app itself. There is no customer service
>through Uber as far as I can see. If I am wrong and there is a phone number
>for Uber also let me know! I'm having a lot of problems with my Uber app and
>there's nothing to be done. Already did the uninstall reinstall. Part of it
>is a Company problem I have.
>
>Ericka Short
>1750 Fordem Ave. #508
>Madison. WI. 53704
>608-665-3170
>
>  from my iPhone 6+
>
> > On Jun 9, 2017, at 10:17 AM, Justin Williams via blindtlk
><blindtlk at nfbnet.org> wrote:
> >
> > Does anyone know how to contact lyft? I can't find their direct
> > customer service on the help page? It doesn't all seem to be accessible.