[Blindtlk] lyft

[Ericka]

Every time I have used Uber, I have called the driver to tell them what color shirt or backpack to look for, where I'll be standing, that I have a cane etc. They've all been absolutely wonderful except to who ditched because they theoretically couldn't find me.

Ericka Short
 from my iPhone 6+

> On Jun 9, 2017, at 11:57 PM, David Andrews via blindtlk <blindtlk at nfbnet.org> wrote:
> 
> Once you make a request, and it is accepted, with both Uber and Lyft, there is an option to contact the driver. It seems to me that getting them the gate code is your responsibility.
> 
> Dave
> 
> At 11:14 AM 6/9/2017, you wrote:
>> Good morning everyone,
>> 
>>        They really need to have a "Feedback" area on their Website and in
>> their apps. This applies to both Lyft and Uber. One thing I wish they would
>> add is the ability to give the drivers special instructions such as giving
>> them gatecodes. My wife missed an Uber ride due to this issue. We were
>> charged a "No-Show" fee of $5.00. Had she been able to include our gatecode
>> in her ride request this would have been avoided. Otherwise we're having
>> wonderful experiences with both Lyft and Uber in San Antonio.
>> 
>> Peter Donahue
>> 
>> 
>> 
>> -----Original Message-----
>> From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Ericka via
>> blindtlk
>> Sent: Friday, June 09, 2017 10:40 AM
>> To: Blind Talk Mailing List
>> Cc: Ericka
>> Subject: Re: [Blindtlk] lyft
>> 
>> Thank you for asking this Justin! I'm guessing the only way you can get
>> through to them is through the app itself. There is no customer service
>> through Uber as far as I can see. If I am wrong and there is a phone number
>> for Uber also let me know! I'm having a lot of problems with my Uber app and
>> there's nothing to be done. Already did the uninstall reinstall. Part of it
>> is a Company problem I have.
>> 
>> Ericka Short
>> 1750 Fordem Ave. #508
>> Madison. WI. 53704
>> 608-665-3170
>> 
>> from my iPhone 6+
>> 
>> > On Jun 9, 2017, at 10:17 AM, Justin Williams via blindtlk
>> <blindtlk at nfbnet.org> wrote:
>> >
>> > Does anyone know how to contact lyft? I can't find their direct
>> > customer service on the help page? It doesn't all seem to be accessible.
> 
> 
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