[Blindtlk] Fwd: more TV providers provide talking menus for blind subscribers

Thu Mar 16 21:13:11 UTC 2017

Unfortunately, what you are saying is probably true in a lot of cases.  What 
Brenda described is beyond ignorance, that's all the way down to stupid.  We 
gotta retrain these dummies all the time, because obviously the companies 
they work for don't train them properly.

Mark Tardif
Nuclear arms will not hold you.
-----Original Message----- 
From: Larry Wayland via blindtlk
Sent: Thursday, March 16, 2017 12:27 AM
To: 'Blind Talk Mailing List'
Cc: Larry Wayland
Subject: Re: [Blindtlk] Fwd: more TV providers provide talking menus for 
blind subscribers

Thanks again Brinda:
It is amazing how difficult it is to convince some of these teck people that 
we are blind.  I think sometimes they have a card in front of them they 
follow and can't get away from that script.  I really don't know what the 
problem is, but it really gets frustrating!
Larry

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Brenda 
Horwitz via blindtlk
Sent: Wednesday, March 15, 2017 9:41 PM
To: 'Blind Talk Mailing List'
Cc: Brenda Horwitz
Subject: Re: [Blindtlk] Fwd: more TV providers provide talking menus for 
blind subscribers

Hi Larry,
I have had this same problem with Direct. I was having trouble with my box 
and called in for assistance. I told the person that I was blind. At one 
point, she told me to make sure that the wires were plugged into the correct 
spots. I told her that they were. She told me to look at the back of the box 
to make sure. I told her that I was blind and was unable to do that. Her 
response. Are you ready for it?
She told me to put some light on it.
I said to her, "Um Mam, we can put all the light on it we want and it won't 
make any bit of a difference.
She said "are you serious?" I said yes, I'm finished with you, and now you 
can send someone to my home to fix it.
She did and they came 2 days later.
As far as the talking remote goes, I know they are working on it. I was told 
that when I did a study for Direct TV.

Brenda

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf of Larry 
Wayland via blindtlk
Sent: Wednesday, March 15, 2017 8:45 PM
To: 'Blind Talk Mailing List'
Cc: Larry Wayland
Subject: Re: [Blindtlk] Fwd: more TV providers provide talking menus for 
blind subscribers

Thank you Brinda: I finally got enough information out of the tech people to 
do just that.  The first problem I had was trying to get them to understand 
what blind, or can't see, or my eyes don't work ment. The third person could 
speak English well enough to understand and  give me the instructions.
Now I would like to ask, is their a talking remote for Direct tv which can 
be purchased?
Larry

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Brenda 
Horwitz via blindtlk
Sent: Wednesday, March 15, 2017 4:27 PM
To: 'Blind Talk Mailing List'
Cc: Brenda Horwitz
Subject: Re: [Blindtlk] Fwd: more TV providers provide talking menus for 
blind subscribers

How long ago did you get your current equipment? If it has been in the last 
year and a half, you already have the accessible equipment. All you have to 
do is activate it.

Brenda

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Larry 
Wayland via blindtlk
Sent: Wednesday, March 15, 2017 4:06 PM
To: 'Blind Talk Mailing List'
Cc: Larry Wayland
Subject: Re: [Blindtlk] Fwd: more TV providers provide talking menus for 
blind subscribers

Is anyone having any luck in getting accessible equipment for DirectTV? I am 
not having any luck.
Larry

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of David 
Andrews via blindtlk
Sent: Tuesday, December 27, 2016 7:12 PM
To: david.andrews at nfbnet.org
Cc: David Andrews
Subject: [Blindtlk] Fwd: more TV providers provide talking menus for blind 
subscribers

The area of accessible television is getting more activity of late -- this 
information may interest you.

Dave

>From: Ray Foret jr <rforet7706 at comcast.net>
>Subject: more TV providors provide talking menus for blind subscribers
>Date: Thu, 22 Dec 2016 02:50:28 -0600
>To: David Andrews <dandrews at visi.com>
>
>Greetings,
>As we all know, the Federal Communications Commission has inacted the
>Telecommunications act which requires provision for talking menu and or
>talking guide structure for blind subscribers of TV providing services.
>The first link is critically important for it leads to a FAQ sheet in
>which there is information for filing complaints if necessary:
>
><https://www.fcc.gov/television-and-set-top-box-controls-menus-program-
>guides-factsheet>https://www.fcc.gov/television-and-set-top-box-control
>s-menus-program-guides-factsheet
>
>
>Following is a list of TV providers who now provide some kind of audio
>or talking menu structure for blind subscribers.  Mostly, these
>providers require that the subscriber have the top of the line DVR box
>for this to work.  I must admit that I was quite surprised to see the
>TV satellite companies on board.
>
>
>Comcast:
>
><http://www.comcast.com/accessibility>www.comcast.com/accessibility
>
>Tivo:
><https://www.tivo.com/accessibility>https://www.tivo.com/accessibility
>Spectrum, (formerly Charter)
><http://www.charter.net/support/accessibility/talking-guide-spectrum-gu
>ide-support/>http://www.charter.net/support/accessibility/talking-guide
>-spectrum-guide-support/
>Direct TV:
><https://support.directv.com/equipment/talking-guide-faq>https://suppor
>t.directv.com/equipment/talking-guide-faq
>and Dish Network:
><https://www.dish.com/accessibility/>https://www.dish.com/accessibility
>/
>Verizon Fios:
><http://www.verizon.com/about/accessibility/text-speech?pos=1>http://ww
>w.verizon.com/about/accessibility/text-speech?pos=1
>
>Of course, Apple TV is accessible and thatâ€™s always a plus too.
>
>
>
>Sent from my Mac, The Only computer with full accessibility for the
>blind built-in
>
>Sincerely, The Constantly Barefooted Ray,
>
>Still a very happy Comcast XFinity Voice Guidance, Mac, Verizon
>Wireless iPhone7+ and Apple TV user!
_______________________________________________
blindtlk mailing list
blindtlk at nfbnet.org
http://nfbnet.org/mailman/listinfo/blindtlk_nfbnet.org
To unsubscribe, change your list options or get your account info for 
blindtlk:
http://nfbnet.org/mailman/options/blindtlk_nfbnet.org/lhwayland%40sbcglobal.net

_______________________________________________
blindtlk mailing list
blindtlk at nfbnet.org
http://nfbnet.org/mailman/listinfo/blindtlk_nfbnet.org
To unsubscribe, change your list options or get your account info for 
blindtlk:
http://nfbnet.org/mailman/options/blindtlk_nfbnet.org/bkhicklin%40gmail.com

_______________________________________________
blindtlk mailing list
blindtlk at nfbnet.org
http://nfbnet.org/mailman/listinfo/blindtlk_nfbnet.org
To unsubscribe, change your list options or get your account info for 
blindtlk:
http://nfbnet.org/mailman/options/blindtlk_nfbnet.org/lhwayland%40sbcglobal.net

_______________________________________________
blindtlk mailing list
blindtlk at nfbnet.org
http://nfbnet.org/mailman/listinfo/blindtlk_nfbnet.org
To unsubscribe, change your list options or get your account info for 
blindtlk:
http://nfbnet.org/mailman/options/blindtlk_nfbnet.org/bkhicklin%40gmail.com

_______________________________________________
blindtlk mailing list
blindtlk at nfbnet.org
http://nfbnet.org/mailman/listinfo/blindtlk_nfbnet.org
To unsubscribe, change your list options or get your account info for 
blindtlk:
http://nfbnet.org/mailman/options/blindtlk_nfbnet.org/lhwayland%40sbcglobal.net

_______________________________________________
blindtlk mailing list
blindtlk at nfbnet.org
http://nfbnet.org/mailman/listinfo/blindtlk_nfbnet.org
To unsubscribe, change your list options or get your account info for 
blindtlk:
http://nfbnet.org/mailman/options/blindtlk_nfbnet.org/markspark%40roadrunner.com

-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2016.0.7998 / Virus Database: 4756/14121 - Release Date: 03/15/17 