[Blindtlk] Windows 7 Update problem...

[Steve Jacobson]

James,

It is possible that your computer is still downloading updates to Windows 7 and even office.  If you are on the latest version of Office 365 that an update that didn't work well with Windows 7 could have been installed, but that just doesn't seem all that likely to me.  It is more likely that updates are downloading or that something else is running that is taking some of your power.  Checking to see what is starting up automatically might be useful.

Just so you know, the free upgrades to Windows 10 for people using assistive technology is ending at the end of this year.  If you use her computer or if she uses some assistive technology, it might be worth considering.

Best regards,

Steve Jacobson
technology, it miis ending at the 

-----Original Message-----
From: blindtlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of James Kelm via blindtlk
Sent: Wednesday, November 29, 2017 12:09 PM
To: Blind Talk <blindtlk at nfbnet.org>
Cc: James Kelm <jameskelm at earthlink.net>
Subject: [Blindtlk] Windows 7 Update problem...

Dear friends,

    I hope that one of you can help me out!  I just bought a rebuilt computer with Windows 7 for my wife’s Christmas gift.  The computer worked great out of the box, and I was excited about being able to afford a computer for my wife!

    I loaded MS Office and our anti-virus program, and everything worked great.  As a new installation, the computer updated Windows’ Updates.  Now the computer is running extremely slowly!  I am guessing that it loaded some updates that are not compatible with Windows 7, but I do not know how to determine which of them I can safely dump.  Does anyone know how I can do this, and get my wife’s Christmas gift running smoothly again?

    Thank you for your help!


Sincerely,
James
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