[BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

Judy Jones sonshines59 at gmail.com
Sat Dec 21 20:28:48 UTC 2019


Yes, I think a lot of people do that for various reasons, too.

Judy

“Embrace each day with His mercies and blessings.”

-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Marianne Haas via BlindTlk
Sent: Saturday, December 21, 2019 11:25 AM
To: 'Blind Talk Mailing List'
Cc: Marianne Haas
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

I think that store clerks should help anyone.  However, I try to avoid going shopping in the busiest times of the day.

Marianne

-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Judy Jones via BlindTlk
Sent: Saturday, December 21, 2019 11:08 AM
To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
Cc: Judy Jones <sonshines59 at gmail.com>
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

Yes, and there are stores that have policies that assistants may not accept tips, it is going to depend on the store.  They are making a salary anyway, albeit low, depending on the store.  I just let them know how much their help is appreciated and thank them.  I have ended up with some good friends that I originally met when shopping.

Judy

“Embrace each day with His mercies and blessings.”


-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of sheila leigland via BlindTlk
Sent: Saturday, December 21, 2019 8:28 AM
To: J w via BlindTlk
Cc: sheila leigland
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

hi, I  go to the service desk and ask for assistance, and walk down the isles with he or she so that I know what is being chosen  as well  as handling the items as necessary. I haven't paid the store employee  I don't usually call ahead and sometimes there can be a wait time of a few minutes to get assistance but that is fine with me.

On 12/21/2019 9:13 AM, J w via BlindTlk wrote:
> So when everyone goes grocery shopping or any type of shopping do you 
> hand a list of items to the personal shopping for you or yeah I think 
> that’s my question I am the handle list of groceries that you want to 
> person to pick up for you and do you just sit down and wait for the 
> items to be delivered to be delivered for you or how do you do that 
> I’ve never been grocery shopping by myself as a blonde adult so I 
> don’t now and also do you pay the person to you when I get to items 
> for you thank you
>
> Sent from my iPhone
>
>> On Dec 21, 2019, at 10:11 AM, PLipovsky via BlindTlk <blindtlk at nfbnet.org> wrote:
>>
>> This is definitely a possibility although I have called ahead at 
>> Walmart, and it worked out in my favor.  I think if a store is busy  
>> when someone requests assistance, they can simply say we can help in 
>> ten minutes, 20 minutes, or whatever the time frame is.
>>
>> -----Original Message-----
>> From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Judy Jones 
>> via BlindTlk
>> Sent: Friday, December 20, 2019 7:22 PM
>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>> Cc: Judy Jones <sonshines59 at gmail.com>
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>> Blind Man Shop Because Of "Policy" | The Blind Advocate
>>
>> On the otherhand, although  I understand planning, sighted people who 
>> come in to shop don't have to call ahead, and, for other reasons, may 
>> also need some customer assistance.  To my way of thinking, calling 
>> ahead may give whoever happens to answer the phone to refuse you 
>> service before you even get in the door.
>>
>> Judy
>>
>> "Embrace each day with His mercies and blessings."
>>
>>
>> -----Original Message-----
>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark 
>> Tardif via BlindTlk
>> Sent: Friday, December 20, 2019 4:08 PM
>> To: Blind Talk Mailing List
>> Cc: Mark Tardif
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>> Blind Man Shop Because Of "Policy" | The Blind Advocate
>>
>> Sherri, I think you are right.  I have been extremely fortunate here 
>> and elsewhere about getting help, and I usually have a friend come 
>> with me and help me.  Otherwise, when necessary, I have called stores 
>> to find out if personnel are available to help.  Nevertheless, if 
>> this account is accurate,
>>
>> this was a boneheaded move by that store to tell this man they 
>> weren't required to help.  They might have simply suggested that in 
>> the future he call beforehand.  Wow, there are other things I could 
>> say about this, but I'll keep that private because it might sound 
>> inflammatory.  But a really dumb business move on the part of that 
>> store if that indeed is what happened.
>>
>>
>>
>> Mark Tardif
>> Nuclear arms will not hold you.
>> -----Original Message-----
>> From: Sherri via BlindTlk
>> Sent: Friday, December 20, 2019 5:39 PM
>> To: 'Blind Talk Mailing List'
>> Cc: Sherri
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>> Blind Man Shop Because Of "Policy" | The Blind Advocate
>>
>> In my opinion, it's always good to call in first and make sure they 
>> have staff that can help.  This time of year, the stores get very 
>> busy.  Just a thought.
>>
>> Sherri
>>
>> -----Original Message-----
>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Jude 
>> DaShiell via BlindTlk
>> Sent: Friday, December 20, 2019 5:03 PM
>> To: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
>> Cc: Jude DaShiell <jdashiel at panix.com>
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>> Blind Man Shop Because Of "Policy" | The Blind Advocate
>>
>> Same thing happened to me in Lexington Park Olies after it opened up.
>>
>>> On Fri, 20 Dec 2019, Judy Jones via BlindTlk wrote:
>>>
>>> Date: Fri, 20 Dec 2019 16:03:32
>>> From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
>>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>>> Cc: Judy Jones <sonshines59 at gmail.com>
>>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>>> Blind
>> Man
>>>      Shop Because Of "Policy" | The Blind Advocate
>>>
>>> I had that happen with Ross's several years ago, and the reason 
>>> given that they simply didn't haveany employees who could leave 
>>> their registers, and no extra customer service people.
>>>
>>> Judy
>>>
>>> "Embrace each day with His mercies and blessings."
>>>
>>> -----Original Message-----
>>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of 
>>> Armando Vias via BlindTlk
>>> Sent: Friday, December 20, 2019 12:48 PM
>>> To: BlindTlk at nfbnet.org
>>> Cc: Armando Vias
>>> Subject: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>>> Blind Man Shop Because Of "Policy" | The Blind Advocate
>>>
>>>
>>> https://theblindadvocate.com/news/ross-store-employees-refuses-to-he
>>> lp
>>> -blind
>>> -man-shop/
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>> --
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>>
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>
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