[BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

Sat Dec 21 22:58:12 UTC 2019

I've had the same kind of positive experience.

Mark Tardif
Nuclear arms will not hold you.
-----Original Message----- 
From: Judy Jones via BlindTlk
Sent: Saturday, December 21, 2019 2:08 PM
To: 'Blind Talk Mailing List'
Cc: Judy Jones
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind 
Man Shop Because Of "Policy" | The Blind Advocate

Yes, and there are stores that have policies that assistants may not accept 
tips, it is going to depend on the store.  They are making a salary anyway, 
albeit low, depending on the store.  I just let them know how much their 
help is appreciated and thank them.  I have ended up with some good friends 
that I originally met when shopping.

Judy

“Embrace each day with His mercies and blessings.”

-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of sheila 
leigland via BlindTlk
Sent: Saturday, December 21, 2019 8:28 AM
To: J w via BlindTlk
Cc: sheila leigland
Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind 
Man Shop Because Of "Policy" | The Blind Advocate

hi, I  go to the service desk and ask for assistance, and walk down the
isles with he or she so that I know what is being chosen  as well  as
handling the items as necessary. I haven't paid the store employee  I
don't usually call ahead and sometimes there can be a wait time of a few
minutes to get assistance but that is fine with me.

On 12/21/2019 9:13 AM, J w via BlindTlk wrote:
> So when everyone goes grocery shopping or any type of shopping do you hand 
> a list of items to the personal shopping for you or yeah I think that’s my 
> question I am the handle list of groceries that you want to person to pick 
> up for you and do you just sit down and wait for the items to be delivered 
> to be delivered for you or how do you do that I’ve never been grocery 
> shopping by myself as a blonde adult so I don’t now and also do you pay 
> the person to you when I get to items for you thank you
>
> Sent from my iPhone
>
>> On Dec 21, 2019, at 10:11 AM, PLipovsky via BlindTlk 
>> <blindtlk at nfbnet.org> wrote:
>>
>> This is definitely a possibility although I have called ahead at 
>> Walmart,
>> and it worked out in my favor.  I think if a store is busy  when someone
>> requests assistance, they can simply say we can help in ten minutes, 20
>> minutes, or whatever the time frame is.
>>
>> -----Original Message-----
>> From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Judy Jones via
>> BlindTlk
>> Sent: Friday, December 20, 2019 7:22 PM
>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>> Cc: Judy Jones <sonshines59 at gmail.com>
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>> Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>>
>> On the otherhand, although  I understand planning, sighted people who 
>> come
>> in to shop don't have to call ahead, and, for other reasons, may also 
>> need
>> some customer assistance.  To my way of thinking, calling ahead may give
>> whoever happens to answer the phone to refuse you service before you even
>> get in the door.
>>
>> Judy
>>
>> "Embrace each day with His mercies and blessings."
>>
>>
>> -----Original Message-----
>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark 
>> Tardif
>> via BlindTlk
>> Sent: Friday, December 20, 2019 4:08 PM
>> To: Blind Talk Mailing List
>> Cc: Mark Tardif
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>> Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>>
>> Sherri, I think you are right.  I have been extremely fortunate here and
>> elsewhere about getting help, and I usually have a friend come with me 
>> and
>> help me.  Otherwise, when necessary, I have called stores to find out if
>> personnel are available to help.  Nevertheless, if this account is 
>> accurate,
>>
>> this was a boneheaded move by that store to tell this man they weren't
>> required to help.  They might have simply suggested that in the future he
>> call beforehand.  Wow, there are other things I could say about this, but
>> I'll keep that private because it might sound inflammatory.  But a really
>> dumb business move on the part of that store if that indeed is what
>> happened.
>>
>>
>>
>> Mark Tardif
>> Nuclear arms will not hold you.
>> -----Original Message-----
>> From: Sherri via BlindTlk
>> Sent: Friday, December 20, 2019 5:39 PM
>> To: 'Blind Talk Mailing List'
>> Cc: Sherri
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>> Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>>
>> In my opinion, it's always good to call in first and make sure they have
>> staff that can help.  This time of year, the stores get very busy.  Just 
>> a
>> thought.
>>
>> Sherri
>>
>> -----Original Message-----
>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Jude
>> DaShiell via BlindTlk
>> Sent: Friday, December 20, 2019 5:03 PM
>> To: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
>> Cc: Jude DaShiell <jdashiel at panix.com>
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help 
>> Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>>
>> Same thing happened to me in Lexington Park Olies after it opened up.
>>
>>> On Fri, 20 Dec 2019, Judy Jones via BlindTlk wrote:
>>>
>>> Date: Fri, 20 Dec 2019 16:03:32
>>> From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
>>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>>> Cc: Judy Jones <sonshines59 at gmail.com>
>>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
>>> Blind
>> Man
>>>      Shop Because Of "Policy" | The Blind Advocate
>>>
>>> I had that happen with Ross's several years ago, and the reason given
>>> that they simply didn't haveany employees who could leave their
>>> registers, and no extra customer service people.
>>>
>>> Judy
>>>
>>> "Embrace each day with His mercies and blessings."
>>>
>>> -----Original Message-----
>>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of
>>> Armando Vias via BlindTlk
>>> Sent: Friday, December 20, 2019 12:48 PM
>>> To: BlindTlk at nfbnet.org
>>> Cc: Armando Vias
>>> Subject: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>>> Man Shop Because Of "Policy" | The Blind Advocate
>>>
>>>
>>> https://theblindadvocate.com/news/ross-store-employees-refuses-to-help
>>> -blind
>>> -man-shop/
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>> -- 
>>
>>
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>
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