[BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

Sun Dec 22 08:35:57 UTC 2019

Walmart is horrible now for shopping assistance. It all started after the policy to get rid of all the seniors that were greeters. They used to have a sign proudly displayed that they hired seniors, disabiled, and  vets. It is gone now. 

Hate litigation but I don’t want people to get the idea this disrespect is acceptable. A slippery slope of erosion of the rights we’ve fought so hatd for and the rest of the disability organizations.

Ericka Nelson

> On Dec 20, 2019, at 7:50 PM, Jude DaShiell via BlindTlk <blindtlk at nfbnet.org> wrote:
> 
> With a written policy cancel amenable.  What can be done is to discover
> if that's a local or national policy.  If national, that may be needing
> litigation to have it updated.
> 
>> On Fri, 20 Dec 2019, Cindy Ray via BlindTlk wrote:
>> 
>> Date: Fri, 20 Dec 2019 19:58:17
>> From: Cindy Ray via BlindTlk <blindtlk at nfbnet.org>
>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>> Cc: cindyray at gmail.com
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man
>>     Shop Because Of "Policy" | The Blind Advocate
>> 
>> Better would be to find the time that they are the least busy with other
>> customers, visiting with them about it. Maybe they would be amenable to it
>> if we did that. Sill, our money is as good as anyone else's.
>> Cindy Lou
>> 
>> 
>> -----Original Message-----
>> From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Judy Jones via
>> BlindTlk
>> Sent: Friday, December 20, 2019 6:22 PM
>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>> Cc: Judy Jones <sonshines59 at gmail.com>
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>> 
>> On the otherhand, although  I understand planning, sighted people who come
>> in to shop don't have to call ahead, and, for other reasons, may also need
>> some customer assistance.  To my way of thinking, calling ahead may give
>> whoever happens to answer the phone to refuse you service before you even
>> get in the door.
>> 
>> Judy
>> 
>> "Embrace each day with His mercies and blessings."
>> 
>> 
>> -----Original Message-----
>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark Tardif
>> via BlindTlk
>> Sent: Friday, December 20, 2019 4:08 PM
>> To: Blind Talk Mailing List
>> Cc: Mark Tardif
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>> 
>> Sherri, I think you are right.  I have been extremely fortunate here and
>> elsewhere about getting help, and I usually have a friend come with me and
>> help me.  Otherwise, when necessary, I have called stores to find out if
>> personnel are available to help.  Nevertheless, if this account is accurate,
>> 
>> this was a boneheaded move by that store to tell this man they weren't
>> required to help.  They might have simply suggested that in the future he
>> call beforehand.  Wow, there are other things I could say about this, but
>> I'll keep that private because it might sound inflammatory.  But a really
>> dumb business move on the part of that store if that indeed is what
>> happened.
>> 
>> 
>> 
>> Mark Tardif
>> Nuclear arms will not hold you.
>> -----Original Message-----
>> From: Sherri via BlindTlk
>> Sent: Friday, December 20, 2019 5:39 PM
>> To: 'Blind Talk Mailing List'
>> Cc: Sherri
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>> 
>> In my opinion, it's always good to call in first and make sure they have
>> staff that can help.  This time of year, the stores get very busy.  Just a
>> thought.
>> 
>> Sherri
>> 
>> -----Original Message-----
>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Jude
>> DaShiell via BlindTlk
>> Sent: Friday, December 20, 2019 5:03 PM
>> To: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
>> Cc: Jude DaShiell <jdashiel at panix.com>
>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>> Man Shop Because Of "Policy" | The Blind Advocate
>> 
>> Same thing happened to me in Lexington Park Olies after it opened up.
>> 
>>> On Fri, 20 Dec 2019, Judy Jones via BlindTlk wrote:
>>> 
>>> Date: Fri, 20 Dec 2019 16:03:32
>>> From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
>>> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
>>> Cc: Judy Jones <sonshines59 at gmail.com>
>>> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
>>> Blind
>> Man
>>>     Shop Because Of "Policy" | The Blind Advocate
>>> 
>>> I had that happen with Ross's several years ago, and the reason given
>>> that they simply didn't haveany employees who could leave their
>>> registers, and no extra customer service people.
>>> 
>>> Judy
>>> 
>>> "Embrace each day with His mercies and blessings."
>>> 
>>> -----Original Message-----
>>> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of
>>> Armando Vias via BlindTlk
>>> Sent: Friday, December 20, 2019 12:48 PM
>>> To: BlindTlk at nfbnet.org
>>> Cc: Armando Vias
>>> Subject: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
>>> Man Shop Because Of "Policy" | The Blind Advocate
>>> 
>>> 
>>> https://theblindadvocate.com/news/ross-store-employees-refuses-to-help
>>> -blind
>>> -man-shop/
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>> 
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