[BlindTlk] Please help with advice on accessing my Zoom recordings.

[Steve Jacobson]

Judy,

I am not sure what that window is.  However, can you play any other M4A files?  I had a similar problem on my computer the first time I tried playing an M4A file.  I had to download something to do it.  I believe I had to download the QuickTime player, although after I did that, someone had another way to play them.  I believe if you have iTunes that you can play them as well.  Knowing the file type is important.

Also, knowing the application to which the window you are seeing belongs would be helpful.  If you are using JAWS, what does Insert and T give you for a window title?  Is this a newer computer that might be running Groove Music as a default?  Somebody on Electronics-Talk might have better answers than I seem to have.

Best regards,

Steve Jacobson


-----Original Message-----
From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Judy Jones via BlindTlk
Sent: Friday, May 14, 2021 9:50 PM
To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
Cc: Judy Jones <sonshines59 at gmail.com>
Subject: Re: [BlindTlk] Please help with advice on accessing my Zoom recordings.

Nope, was unmuted.

Judy


-----Original Message-----
From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of joseph hudson via BlindTlk
Sent: Friday, May 14, 2021 7:45 PM
To: Blind Talk Mailing List <blindtlk at nfbnet.org>
Cc: joseph hudson <jhud7789 at twc.com>
Subject: Re: [BlindTlk] Please help with advice on accessing my Zoom recordings.

I wonder if maybe you were muted when you were recording? If not I am freshly out of ideas. I will highly suggest subscribing to the zoom users group and maybe somebody might be able to troubleshoot this problem with you.
> On May 14, 2021, at 9:38 PM, Judy Jones via BlindTlk <blindtlk at nfbnet.org> wrote:
> 
> When I opened the recording from the recording folder stored on my computer, that window popped up.  Playback is checked.
> 
> Next, I right-clicked on the file, asked to open with my default player, which it did, shows to be playing, but no sound.  Player volume is up and so is the PC.
> 
> Judy
> 
> 
> -----Original Message-----
> From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of joseph hudson via BlindTlk
> Sent: Friday, May 14, 2021 7:35 PM
> To: Blind Talk Mailing List <blindtlk at nfbnet.org>
> Cc: joseph hudson <jhud7789 at twc.com>
> Subject: Re: [BlindTlk] Please help with advice on accessing my Zoom recordings.
> 
> Hi Judy, try hitting tab or using your arrow keys to get to a play button.
>> On May 14, 2021, at 9:31 PM, Judy Jones via BlindTlk <blindtlk at nfbnet.org> wrote:
>> 
>> Hi, All,
>> 
>> 
>> 
>> I am fairly new to hosting Zoom meetings, and I am going to be recording our church’s Zoom meeting on Sunday.
>> 
>> 
>> 
>> I tried it out myself earlier on my own Zoom account.  I was able to record, and, when leaving the meeting, got a message the recording was successfully converted, so far so good.
>> 
>> 
>> 
>> But then a window came up that has a search field, three options, the middle one being Playback, which is checked.  I kept looking for an OK or Close, or Save, or something that would let me resolve the process, but didn’t know what to do.
>> 
>> 
>> 
>> I checked in my default place where Zoom recordings are stored, found them, tried entering on one, but nothing happens.
>> 
>> 
>> 
>> My default player opens, as if to play the recording, but no sound, nothing.
>> 
>> 
>> 
>> Please advise, and thanks.
>> 
>> 
>> 
>> Gratefully,
>> 
>> 
>> 
>> Judy
>> 
>> 🌄 (sunrise over mountains)
>> 
>> “embrace each day with His mercies and blessings.”
>> 
>> 
>> 
>> 
>> 
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