[BlindTlk] Door Dash

[Jude DaShiell]

Could it be these corporations concentrate on their largest markets?  If
so, only 1/3 of the cell phones in use are iphones with most of the rest
being android.  Fortunately by now switching even to an unlocked budget
android phone will be less financially painful than getting an iphone and
Samsung mostly sold in the United States has good talkback accessibility
on those phones.
Libertarian corporations like door dash; grubhub, uber, lyft and probably
more that ought to be mentioned operated and operate by envelope pushing
and envelope pushing doesn't extend to good customer service whether in
person or by email.  I wish I had better news on this score but I don't.
I have some of these food apps on my phone and have had them there for
over a year and have yet to use any of them.  I have lyft and would have
had uber except the phone number I have is now attached to a different
device and the corporation can't adjust to that new device so the app left
my phone.
Since they don't ask the question did you port this phone number to a
different device and wipe out the old device information if answered
affirmatively their app can't handle what happens in the real world.  Lyft
had no such problem.
For anyone still in the fruit vale, my advice to you when this happens is
to put a review in the app store with the #a11y tag somewhere in that text
letting users know the accessibility either is going or has gone down the
tubes.  Enough complaints maybe Apple will take notice.


On Sun, 2 Jan 2022, Dennis Miller via BlindTlk wrote:

> I can still use the IOS version but it's definitely more difficult than it
> used to be.  I have emailed them as well but it hasn't done any good.
> Dennis
>
> -----Original Message-----
> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of David
> Andrews via BlindTlk
> Sent: Sunday, January 02, 2022 3:18 PM
> To: Blind Talk Mailing List; BlindTlk at nfbnet.org
> Cc: David Andrews
> Subject: Re: [BlindTlk] Door Dash
>
> The app, at least on iOS has been pretty broken
> for almost a year now.  I think many people have
> complained, and they do little or nothing.
>
> Dave
>
> At 12:56 PM 1/2/2022, Armando Vias via BlindTlk wrote:
> >Hello everyone. Does anyone have any experience
> >using the DoorDash app recently? The
> >accessibility has been going downhill pretty
> >badly, and I recently sent a complaint via email
> >to their support. It used to be accessible a
> >long time ago. - This email from Armando Vias
> >was sent froom the armandovias.com email system.
> >Feel free to use the information below to get in
> >touch with Armando Vias. Direct Email:
> >armando at armandovias.com Webmaster Email:
> >webmaster at armandovias.com Visit Armando Vias On
> >The Web: https://armandovias.com Connect With
> >Armando Vias: https://armandovias.com/connect
> >Contact Form: https://armandovias.com/contact
> >_______________________________________________
> >BlindTlk mailing list BlindTlk at nfbnet.org
>
>
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