[BlindTlk] App accessibility
Debbie
dlcarroll68 at gmail.com
Mon Jul 18 01:43:35 UTC 2022
I am new to the list, but could I get a copy of that fios remote file too?
From: BlindTlk On Behalf Of Pamela Dominguez via BlindTlk
Sent: Sunday, July 17, 2022 8:59 PM
To: Blind Talk Mailing List <blindtlk at nfbnet.org>
Cc: Pamela Dominguez <pammygirl99 at gmail.com>
Subject: Re: [BlindTlk] App accessibility
You said you have the information for the fios remote? Could you send it to me? I never was told what all the buttons were. Pam.
Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows
From: Jude DaShiell via BlindTlk <mailto:blindtlk at nfbnet.org>
Sent: Sunday, July 17, 2022 8:44 PM
To: Kerry via BlindTlk <mailto:blindtlk at nfbnet.org>
Cc: Jude DaShiell <mailto:jdashiel at panix.com> ; Kerry <mailto:kerry1211 at cox.net>
Subject: Re: [BlindTlk] App accessibility
First, don't waste your time talking to anyone.
Next, if you find a bug or something that could use improvement document
it then send email. If you found a bug, put steps in the email showing
how to reproduce that bug. For email addresses, feedback or support at
the particular company's email addresses can be useful.
If at all possible avoid filling out web forms those web pages are a mess!
At one time comcast at least had a person working on screen reader
accessibility (voice guideance) but with the pandemic who can say if
they're alive.
Verizon fios really has worse problems than comcast. At least with
comcast you can get a brailled channel line up if you request it. No
accessible instructions for using the remotes exist for comcast or
verizon. I got help and managed to write a file with accessible info on
the verizon fios remote some time ago. That needed sighted assistance and
that included how to turn on and off text to speech support.
On Sun, 17 Jul 2022, Kerry via BlindTlk wrote:
> Hi, I?m wondering if there?s various contact teams for different companies regarding app accessibility's It seems like when talk about accessibility to various companies they are often misunderstood as to what it means or whether their apps are accessible or not.
> I?m not sure if anyone is familiar with the Cox, or Comcast Cable boxes and the accessibility features but many of the agents at Cox are unfamiliar with the voice guidance screen reader included with the device and do not know how to assist with applications or improving the functionality.
> So I end up getting the runaround between various application companies and everyone seems to not understand the issue. Not sure if the community may know the contact person who was responsible for the development of the voice guidance screen reader and could talk to this person or group about improving it?
>
>
>
> Sent from my iPhone
>
>
> Sent from my iPhone
>
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