[BlindTlk] App accessibility

[Jude DaShiell]

done.


On Sun, 17 Jul 2022, Pamela Dominguez via BlindTlk wrote:

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> You said you have the information for the fios remote?  Could you send it to me?  I never was told what all the buttons were.  Pam.
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> Sent from Mail for Windows
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> From: Jude DaShiell via BlindTlk
> Sent: Sunday, July 17, 2022 8:44 PM
> To: Kerry via BlindTlk
> Cc: Jude DaShiell; Kerry
> Subject: Re: [BlindTlk] App accessibility
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> First, don't waste your time talking to anyone.
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> Next, if you find a bug or something that could use improvement document
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> it then send email.  If you found a bug, put steps in the email showing
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> how to reproduce that bug.  For email addresses, feedback or support at
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> the particular company's email addresses can be useful.
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> If at all possible avoid filling out web forms those web pages are a mess!
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> At one time comcast at least had a person working on screen reader
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> accessibility (voice guideance) but with the pandemic who can say if
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> they're alive.
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> Verizon fios really has worse problems than comcast.  At least with
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> comcast you can get a brailled channel line up if you request it.  No
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> accessible instructions for using the remotes exist for comcast or
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> verizon.  I got help and managed to write a file with accessible info on
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> the verizon fios remote some time ago.  That needed sighted assistance and
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> that included how to turn on and off text to speech support.
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> On Sun, 17 Jul 2022, Kerry via BlindTlk wrote:
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> > Hi, I?m wondering if there?s various contact teams for different companies regarding app accessibility's It seems like when  talk about accessibility to various companies they are often
> misunderstood as to what it means or whether their apps are accessible or not.
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> > I?m not sure if anyone is familiar with the Cox, or Comcast Cable boxes and the accessibility features but many of the agents at Cox are unfamiliar with the voice guidance screen reader included
> with the device and do not know how to assist with applications or improving the functionality.
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> > So I end up getting the runaround between various application companies and everyone seems to not understand the issue. Not sure if the community may know the contact person who was responsible
> for the development of the voice guidance screen reader and could talk to this person or group about improving it?
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> > Sent from my iPhone
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> > Sent from my iPhone
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