[blparent] warning about Future Aids, The Braille Super Store! (Verizon)

Thu May 17 03:41:30 UTC 2012

Verizon is the lowest of lowly scum.  I wouldn't do business with that 
company again if it was the last provider on earth.  I've told everybody 
that since 2004 when they claimed I owed them money for terminating a 
nonexistent contract.  I did end up paying because their deal was that I had 
to go to arbitration with one of their own arbitrators.  Like I didn't know 
how that would have turned out?

Besides, the customer service representative who told me I wasn't under 
contract on the phone was an idiot.  I asked her if there were simple phones 
available, with just the numeric keypad and maybe voice mail, nothing else. 
I explained that I was blind and that I couldn't use the menus and screens 
on the fancy phones.  She thought for a second and then, I kid you not, she 
said, "Well, can you hear?  We have those phones that turn speech into 
text."  I said, "did you really just ask me that?  You asked if I could 
hear, right?  I'm having a conversation with you, asking and answering 
questions.  Do you think I can hear?"  And she didn't get it, she just kind 
of went, oh.  I terminated my service and switched to another provider, got 
socked with the fee, paid it, and then reclaimed $69 out of $175 in the 
class action lawsuit. Grrr!

Okay, done ranting.

Jo Elizabeth

"How far you go in life depends on you being tender with the young, 
compassionate with the aged, sympathetic with the striving, and tolerant of 
the weak and the strong.  Because someday in life you will have been all of 
these."--George Washington Carver, 1864-1943, American scientist

--------------------------------------------------
From: "Robert Shelton" <rshelton1 at gmail.com>
Sent: Wednesday, May 16, 2012 9:19 PM
To: "'Blind Parents Mailing List'" <blparent at nfbnet.org>
Subject: Re: [blparent] warning about Future Aids,The Braille Super Store! 
(Verizon)

> We had exactly the same problem with Verizon.  They are imfamous for 
> billing
> "early termination" of nonexistent contracts.  They harassed and 
> threatened
> me with legal action for years.  I always told the hapless collection 
> agent
> to go ahead and sue -- good luck with that.  The sad truth is that there's 
> a
> dirty little pyramid scheme of people who get sold a bill of goods about
> doing collections, but that's another story.  Anyway, I never paid, and 
> they
> never sued.  Guess this isn't really parent or blindness related, but for
> what it's worth
>
>
> V E R  Z O N  I S  S C U M ! ! ! ! ! ! ! ! ! ! ! ! ! !
>
> There -- that feels better.
>
>
> -----Original Message-----
> From: Jo Elizabeth Pinto [mailto:jopinto at msn.com]
> Sent: Wednesday, May 16, 2012 5:39 PM
> To: Blind Parents Mailing List
> Subject: Re: [blparent] warning about Future Aids, The Braille Super 
> Store!
> (Verizon)
>
> Verizon made me pay $175 for terminating a contract that their customer
> service representative told me twice I wasn't under.  I joined a class
> action law suit against the company, not really expecting to get anything
> out of it, but I received a check for $69.  Better than nothing, and I'm
> glad the company had to pay.
>
> Jo Elizabeth
>
> "How far you go in life depends on you being tender with the young,
> compassionate with the aged, sympathetic with the striving, and tolerant 
> of
> the weak and the strong.  Because someday in life you will have been all 
> of
> these."--George Washington Carver, 1864-1943, American scientist
>
> --------------------------------------------------
> From: "Jodie and Kahlan" <xandir at samobile.net>
> Sent: Wednesday, May 16, 2012 3:56 PM
> To: <blparent at nfbnet.org>
> Subject: Re: [blparent] warning about Future Aids, The Braille Super 
> Store!
>
>> Danny should be fired! if it was me, I would threaten to publicize
>> this encounter. I would tell him if he didn't shape up and start
>> acting like a professional, Future Aids, and he especially, would be
>> exposed all over Twitter, Facebook and the news for their shotty
>> customer service. I'll bet he would have straightened up then, and
>> then I would have asked to speak to someone above him and gotten him
>> fired for good measure. I used to be the type to just fold and let
>> things go. Not anymore. Too much has happened to me in the last year and
> I'm not the type to do that anymore.
>> Someone stole from me this month and I made them give me my money
>> back. In fact, they gave me double my money back. All I had to do was
>> threaten to take legal action; they knew they were beaten and gave me
>> the money back immediately. I honestly wasn't expecting double though;
>> I only wnated what they took. it was an unauthorized transaction
>> through pay pal that was set up to be a recurring payment and I never
> authorized anything from them.
>>
>> I'm about to do the same thing with Verizon for telling me I owe them
>> a thousand dollars for equipment when that equipment was returned. I
>> sent them proof and all they did was send it to another collection 
>> agency.
>> They're not going to find a nice, mousy little girl on the phone when
>> they call me again!
>>
>> Sorry. I've just had it with myself and others being ripped off. I'm
>> done venting now, and I'm glad your son is having fun with the blocks.
>>
>> --
>> Hugs from Jodie and kahlan
>>
>> good morning dialog. Either you can yawn and stretch and hit space on
>> the get out of bed button or tab to the snooze button. Remember if you
>> hit space on the cancel button, that means that you're not in your
>> right mind to make a decision at this current time. Cancel button.
>> Sorry, we can't accept this response at this time. Please boot me up
>> when you're really and truly awake. Good bye button.
>>
>>
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>
>
>
>
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