[blParent] question for the group involving procare

Star Gazer pickrellrebecca at gmail.com
Fri Oct 22 18:27:34 UTC 2021


			Bingo Nate, this is exactly my experience, though I refuse to hand my phone to anybody, it's just not something I should ever have to do, especially for an app that is not accessible. 
 

-----Original Message-----
From: BlParent <blparent-bounces at nfbnet.org> On Behalf Of Nate Trela via BlParent
Sent: Friday, October 22, 2021 1:54 PM
To: Blind Parents Mailing List <blparent at nfbnet.org>
Cc: Nate Trela <ntrela at gmail.com>
Subject: Re: [blParent] question for the group involving procare

Yes - my daughter's daycare here in Colorado uses it and we run into the same issues with the screening questions at check-in every day.
The director also reached out and got a similar response. She has just plugged in the answers to the check-in questions for me and I sign on the screen and turn voiceover back on. I'm not sure why they made the switch from their old check-in system. ​

Beyond that, itt has been fairly usable. There's an unlabeled button and menu, but all other functions I use - check out (with the need to turn off VO when I sign the screen), reading activity updates and messaging work with VO. We don't use the payment or attendance calendar so I don't know how well those work.

On 10/22/21, Star Gazer via BlParent <blparent at nfbnet.org> wrote:
> Hi everybody.
> My kid’s preschool uses an app called procare to sign your kid in and 
> to sign them out.
> It doesn’t work with voiceover and when the preschool director called 
> procare they said “We don’t do any kind of special voice or speech”. 
> Boy was the director angry and with good reason.
>
> It sounds like Procare is the app that the licensed preschools are 
> using in Maryland, it wasn’t the director’s choice to use this app.
>
> NFB has asked me to find out if any other blind parents are having 
> issues with this app.
>
> To people who wonder why this matters, the app is used by the health 
> department to make sure the preschool is behaving itself in terms of 
> health safety.
> Our workaround is that my husband fills out a paper copy for the 
> schools logs.  It’s viable but not ideal and as the preschool director 
> pointed out “You (meaning me) can’t be the only mom who needs this app to work”.
>
>
> So does anybody have any experience with this app, and if so what has 
> that experience been? I’m trying to build a case to force these guys 
> to make their app accessible, or maybe to find out how to effectively 
> use the app with voiceover.
> The app has a geofence so I have to use my Iphone, I can’t sign my kid 
> in or out unless I’m at the school.
>
> NFB says there is strength in numbers, so I’m hoping others have had 
> issues with this app. If not, that doesn’t mean the issues don’t 
> exist, some of you guys may prefer the hard copy solution, some of you 
> may not have kids in preschool, I’m hoping I can get this fixed 
> regardless of how many of us there out there.
>
> Rebecca Pickrell
>
> Sent from Mail for Windows
>
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