[blParent] question for the group involving procare

Sat Oct 23 14:17:21 UTC 2021

I want to start by saying that I do not use the app. I have however been trying to help troubleshoot as much as my limited access will allow. Has anyone tried using the website instead of the app for logging in? It seems that this may be possible. I know that using an app may be easier, but creating a icon on the phone with the login page this would may be as easy as using the app & may help with in dependence. For those who have an iPhone 11 or newer, have you tried turning on screen recognition within the pro care app just to access the unaccessible portions of the app? It is my experience when using screen recognition within apps that have areas that are not accessible, screen recognition does what its intended purpose is suppose to do, make unaccessible areas of an app accessible. I noticed while exploring the app that on the login screen, with screen recognition on, there were areas of importance being read by voiceover, settings for example, that without screen recognition being on, voiceover does not read. These are two suggestions & my findings for anyone who wants to give either a try. I am willing to continue to help in troubleshooting as much as my limited ability will allow. Good luck with the push on getting the app made 100% accessible. I shout in unison, accessibility should be the norm not a right that has to be fought for.

Donna

> 
>             Bingo Nate, this is exactly my experience, though I refuse to hand my phone to anybody, it's just not something I should ever have to do, especially for an app that is not accessible. 
> 
> 
> -----Original Message-----
> From: BlParent <blparent-bounces at nfbnet.org> On Behalf Of Nate Trela via BlParent
> Sent: Friday, October 22, 2021 1:54 PM
> To: Blind Parents Mailing List <blparent at nfbnet.org>
> Cc: Nate Trela <ntrela at gmail.com>
> Subject: Re: [blParent] question for the group involving procare
> 
> Yes - my daughter's daycare here in Colorado uses it and we run into the same issues with the screening questions at check-in every day.
> The director also reached out and got a similar response. She has just plugged in the answers to the check-in questions for me and I sign on the screen and turn voiceover back on. I'm not sure why they made the switch from their old check-in system. 
> 
> Beyond that, itt has been fairly usable. There's an unlabeled button and menu, but all other functions I use - check out (with the need to turn off VO when I sign the screen), reading activity updates and messaging work with VO. We don't use the payment or attendance calendar so I don't know how well those work.
> 
>> On 10/22/21, Star Gazer via BlParent <blparent at nfbnet.org> wrote:
>> Hi everybody.
>> My kid’s preschool uses an app called procare to sign your kid in and 
>> to sign them out.
>> It doesn’t work with voiceover and when the preschool director called 
>> procare they said “We don’t do any kind of special voice or speech”. 
>> Boy was the director angry and with good reason.
>> 
>> It sounds like Procare is the app that the licensed preschools are 
>> using in Maryland, it wasn’t the director’s choice to use this app.
>> 
>> NFB has asked me to find out if any other blind parents are having 
>> issues with this app.
>> 
>> To people who wonder why this matters, the app is used by the health 
>> department to make sure the preschool is behaving itself in terms of 
>> health safety.
>> Our workaround is that my husband fills out a paper copy for the 
>> schools logs.  It’s viable but not ideal and as the preschool director 
>> pointed out “You (meaning me) can’t be the only mom who needs this app to work”.
>> 
>> 
>> So does anybody have any experience with this app, and if so what has 
>> that experience been? I’m trying to build a case to force these guys 
>> to make their app accessible, or maybe to find out how to effectively 
>> use the app with voiceover.
>> The app has a geofence so I have to use my Iphone, I can’t sign my kid 
>> in or out unless I’m at the school.
>> 
>> NFB says there is strength in numbers, so I’m hoping others have had 
>> issues with this app. If not, that doesn’t mean the issues don’t 
>> exist, some of you guys may prefer the hard copy solution, some of you 
>> may not have kids in preschool, I’m hoping I can get this fixed 
>> regardless of how many of us there out there.
>> 
>> Rebecca Pickrell
>> 
>> Sent from Mail for Windows
>> 
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