[blParent] BlParent Digest, Vol 209, Issue 5

Marley Doyle marleyanndoyle at gmail.com
Sat Oct 23 14:16:57 UTC 2021


Yes, my daughter's preschool uses Procare. I always have issues with it,
and am relieved to hear that others have experienced this too. I thought it
was just me!

Sometimes, voiceover works with it, but it is not consistent. I also get
logged out at times and it's really hard to get back in.

Needless to say, the app could use an improvement in accessibility features
:)

On Sat, Oct 23, 2021 at 7:00 AM <blparent-request at nfbnet.org> wrote:

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> Today's Topics:
>
>    1. question for the group involving procare (Star Gazer)
>    2. Re: question for the group involving procare (Lisamaria)
>    3. Re: question for the group involving procare (Nate Trela)
>    4. Re: question for the group involving procare (Star Gazer)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Fri, 22 Oct 2021 13:05:14 -0400
> From: Star Gazer <pickrellrebecca at gmail.com>
> To: National Federation of the Blind via BlParent
>         <blparent at nfbnet.org>
> Subject: [blParent] question for the group involving procare
> Message-ID: <6172ef4a.1c69fb81.95124.1b05 at mx.google.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi everybody.
> My kid?s preschool uses an app called procare to sign your kid in and to
> sign them out.
> It doesn?t work with voiceover and when the preschool director called
> procare they said ?We don?t do any kind of special voice or speech?. Boy
> was the director angry and with good reason.
>
> It sounds like Procare is the app that the licensed preschools are using
> in Maryland, it wasn?t the director?s choice to use this app.
>
> NFB has asked me to find out if any other blind parents are having issues
> with this app.
>
> To people who wonder why this matters, the app is used by the health
> department to make sure the preschool is behaving itself in terms of health
> safety.
> Our workaround is that my husband fills out a paper copy for the schools
> logs.  It?s viable but not ideal and as the preschool director pointed out
> ?You (meaning me) can?t be the only mom who needs this app to work?.
>
>
> So does anybody have any experience with this app, and if so what has that
> experience been? I?m trying to build a case to force these guys to make
> their app accessible, or maybe to find out how to effectively use the app
> with voiceover.
> The app has a geofence so I have to use my Iphone, I can?t sign my kid in
> or out unless I?m at the school.
>
> NFB says there is strength in numbers, so I?m hoping others have had
> issues with this app. If not, that doesn?t mean the issues don?t exist,
> some of you guys may prefer the hard copy solution, some of you may not
> have kids in preschool, I?m hoping I can get this fixed regardless of how
> many of us there out there.
>
> Rebecca Pickrell
>
> Sent from Mail for Windows
>
>
>
> ------------------------------
>
> Message: 2
> Date: Fri, 22 Oct 2021 10:34:43 -0700
> From: Lisamaria <lisamaria0217 at gmail.com>
> To: Blind Parents Mailing List <blparent at nfbnet.org>
> Subject: Re: [blParent] question for the group involving procare
> Message-ID: <12BE2EF9-63F8-4BB0-867E-62914A39A3BD at gmail.com>
> Content-Type: text/plain; charset=utf-8
>
> Yes, I use it unsuccessfully. I usually have to turn VoiceOver off, and
> hand my phone over to the staff to help me out. Sometimes, it doesn't work
> and they just sign my kid out on the screen for me. It is really annoying.
>
> Let me know how I can help.
>
> Lisamaria
>
>
> Sent from my iPhone
>
> > On Oct 22, 2021, at 10:06, Star Gazer via BlParent <blparent at nfbnet.org>
> wrote:
> >
> > ?Hi everybody.
> > My kid?s preschool uses an app called procare to sign your kid in and to
> sign them out.
> > It doesn?t work with voiceover and when the preschool director called
> procare they said ?We don?t do any kind of special voice or speech?. Boy
> was the director angry and with good reason.
> >
> > It sounds like Procare is the app that the licensed preschools are using
> in Maryland, it wasn?t the director?s choice to use this app.
> >
> > NFB has asked me to find out if any other blind parents are having
> issues with this app.
> >
> > To people who wonder why this matters, the app is used by the health
> department to make sure the preschool is behaving itself in terms of health
> safety.
> > Our workaround is that my husband fills out a paper copy for the schools
> logs.  It?s viable but not ideal and as the preschool director pointed out
> ?You (meaning me) can?t be the only mom who needs this app to work?.
> >
> >
> > So does anybody have any experience with this app, and if so what has
> that experience been? I?m trying to build a case to force these guys to
> make their app accessible, or maybe to find out how to effectively use the
> app with voiceover.
> > The app has a geofence so I have to use my Iphone, I can?t sign my kid
> in or out unless I?m at the school.
> >
> > NFB says there is strength in numbers, so I?m hoping others have had
> issues with this app. If not, that doesn?t mean the issues don?t exist,
> some of you guys may prefer the hard copy solution, some of you may not
> have kids in preschool, I?m hoping I can get this fixed regardless of how
> many of us there out there.
> >
> > Rebecca Pickrell
> >
> > Sent from Mail for Windows
> >
> > _______________________________________________
> > BlParent mailing list
> > BlParent at nfbnet.org
> > http://nfbnet.org/mailman/listinfo/blparent_nfbnet.org
> > To unsubscribe, change your list options or get your account info for
> BlParent:
> >
> http://nfbnet.org/mailman/options/blparent_nfbnet.org/lisamaria0217%40gmail.com
>
>
>
> ------------------------------
>
> Message: 3
> Date: Fri, 22 Oct 2021 11:53:39 -0600
> From: Nate Trela <ntrela at gmail.com>
> To: Blind Parents Mailing List <blparent at nfbnet.org>
> Subject: Re: [blParent] question for the group involving procare
> Message-ID:
>         <
> CAASBo5VxpVnbiPv0Gz+fo1Ly4ZHVPLjK9qM2wbMcnTzcXDxVGw at mail.gmail.com>
> Content-Type: text/plain; charset="UTF-8"
>
> Yes - my daughter's daycare here in Colorado uses it and we run into
> the same issues with the screening questions at check-in every day.
> The director also reached out and got a similar response. She has just
> plugged in the answers to the check-in questions for me and I sign on
> the screen and turn voiceover back on. I'm not sure why they made the
> switch from their old check-in system. ?
>
> Beyond that, itt has been fairly usable. There's an unlabeled button
> and menu, but all other functions I use - check out (with the need to
> turn off VO when I sign the screen), reading activity updates and
> messaging work with VO. We don't use the payment or attendance
> calendar so I don't know how well those work.
>
> On 10/22/21, Star Gazer via BlParent <blparent at nfbnet.org> wrote:
> > Hi everybody.
> > My kid?s preschool uses an app called procare to sign your kid in and to
> > sign them out.
> > It doesn?t work with voiceover and when the preschool director called
> > procare they said ?We don?t do any kind of special voice or speech?. Boy
> was
> > the director angry and with good reason.
> >
> > It sounds like Procare is the app that the licensed preschools are using
> in
> > Maryland, it wasn?t the director?s choice to use this app.
> >
> > NFB has asked me to find out if any other blind parents are having issues
> > with this app.
> >
> > To people who wonder why this matters, the app is used by the health
> > department to make sure the preschool is behaving itself in terms of
> health
> > safety.
> > Our workaround is that my husband fills out a paper copy for the schools
> > logs.  It?s viable but not ideal and as the preschool director pointed
> out
> > ?You (meaning me) can?t be the only mom who needs this app to work?.
> >
> >
> > So does anybody have any experience with this app, and if so what has
> that
> > experience been? I?m trying to build a case to force these guys to make
> > their app accessible, or maybe to find out how to effectively use the app
> > with voiceover.
> > The app has a geofence so I have to use my Iphone, I can?t sign my kid
> in or
> > out unless I?m at the school.
> >
> > NFB says there is strength in numbers, so I?m hoping others have had
> issues
> > with this app. If not, that doesn?t mean the issues don?t exist, some of
> you
> > guys may prefer the hard copy solution, some of you may not have kids in
> > preschool, I?m hoping I can get this fixed regardless of how many of us
> > there out there.
> >
> > Rebecca Pickrell
> >
> > Sent from Mail for Windows
> >
> > _______________________________________________
> > BlParent mailing list
> > BlParent at nfbnet.org
> > http://nfbnet.org/mailman/listinfo/blparent_nfbnet.org
> > To unsubscribe, change your list options or get your account info for
> > BlParent:
> > http://nfbnet.org/mailman/options/blparent_nfbnet.org/ntrela%40gmail.com
> >
>
>
>
> ------------------------------
>
> Message: 4
> Date: Fri, 22 Oct 2021 14:27:34 -0400
> From: "Star Gazer" <pickrellrebecca at gmail.com>
> To: "'Blind Parents Mailing List'" <blparent at nfbnet.org>
> Subject: Re: [blParent] question for the group involving procare
> Message-ID: <00a501d7c772$7c1689d0$74439d70$@gmail.com>
> Content-Type: text/plain;       charset="utf-8"
>
>                         Bingo Nate, this is exactly my experience, though
> I refuse to hand my phone to anybody, it's just not something I should ever
> have to do, especially for an app that is not accessible.
>
>
> -----Original Message-----
> From: BlParent <blparent-bounces at nfbnet.org> On Behalf Of Nate Trela via
> BlParent
> Sent: Friday, October 22, 2021 1:54 PM
> To: Blind Parents Mailing List <blparent at nfbnet.org>
> Cc: Nate Trela <ntrela at gmail.com>
> Subject: Re: [blParent] question for the group involving procare
>
> Yes - my daughter's daycare here in Colorado uses it and we run into the
> same issues with the screening questions at check-in every day.
> The director also reached out and got a similar response. She has just
> plugged in the answers to the check-in questions for me and I sign on the
> screen and turn voiceover back on. I'm not sure why they made the switch
> from their old check-in system. ?
>
> Beyond that, itt has been fairly usable. There's an unlabeled button and
> menu, but all other functions I use - check out (with the need to turn off
> VO when I sign the screen), reading activity updates and messaging work
> with VO. We don't use the payment or attendance calendar so I don't know
> how well those work.
>
> On 10/22/21, Star Gazer via BlParent <blparent at nfbnet.org> wrote:
> > Hi everybody.
> > My kid?s preschool uses an app called procare to sign your kid in and
> > to sign them out.
> > It doesn?t work with voiceover and when the preschool director called
> > procare they said ?We don?t do any kind of special voice or speech?.
> > Boy was the director angry and with good reason.
> >
> > It sounds like Procare is the app that the licensed preschools are
> > using in Maryland, it wasn?t the director?s choice to use this app.
> >
> > NFB has asked me to find out if any other blind parents are having
> > issues with this app.
> >
> > To people who wonder why this matters, the app is used by the health
> > department to make sure the preschool is behaving itself in terms of
> > health safety.
> > Our workaround is that my husband fills out a paper copy for the
> > schools logs.  It?s viable but not ideal and as the preschool director
> > pointed out ?You (meaning me) can?t be the only mom who needs this app
> to work?.
> >
> >
> > So does anybody have any experience with this app, and if so what has
> > that experience been? I?m trying to build a case to force these guys
> > to make their app accessible, or maybe to find out how to effectively
> > use the app with voiceover.
> > The app has a geofence so I have to use my Iphone, I can?t sign my kid
> > in or out unless I?m at the school.
> >
> > NFB says there is strength in numbers, so I?m hoping others have had
> > issues with this app. If not, that doesn?t mean the issues don?t
> > exist, some of you guys may prefer the hard copy solution, some of you
> > may not have kids in preschool, I?m hoping I can get this fixed
> > regardless of how many of us there out there.
> >
> > Rebecca Pickrell
> >
> > Sent from Mail for Windows
> >
> > _______________________________________________
> > BlParent mailing list
> > BlParent at nfbnet.org
> > http://nfbnet.org/mailman/listinfo/blparent_nfbnet.org
> > To unsubscribe, change your list options or get your account info for
> > BlParent:
> > http://nfbnet.org/mailman/options/blparent_nfbnet.org/ntrela%40gmail.c
> > om
> >
>
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>
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> ------------------------------
>
> End of BlParent Digest, Vol 209, Issue 5
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