[CCCNFBW] The Accessible Healthcare Workshop: Real-World Lessons from Health Systems Nationwide

[Merribeth Greenberg]

The reason why I am posting this workshop to the Clark County Chapter of
NFB of Washington is because of the on going research the community
engagement committee has been doing about healthcare and the treatment of
disabled people by the healthcare system. This is a topic that has been
brought up by members of the CCNFBW.

Live Webinar
October 1-2, 2026

Course Description
People with disabilities make up more than a quarter of U.S. adults — over
70 million people — and experience significant gaps in the quality and
safety of the care they receive. Healthcare organizations are increasingly
committed to closing those gaps, but knowing where to start and how to move
from policy to daily practice remains a challenge. Most teams engaged in
this work have few models to learn from and little sense of how other
organizations are approaching the same problems.

This two-day virtual workshop puts those examples front and center.
Speakers from a wide variety of health systems will share how they are
putting disability access into practice, including what they've built, what
they've learned, and the challenges they continue to face. They'll offer
concrete illustrations across topics such as building a disability
accessibility program, operationalizing accommodations policies,
implementing effective communication practices, and more.

The workshop is designed for teams working to implement accessible care,
including: ADA, Section 504, and Section 1557 coordinators; interpreting
services managers; health equity and quality improvement officers; and
anyone whose role supports patients with disabilities in accessing care.
Sessions are presented in lecture and panel formats with Q&A throughout.
The content applies to organizations of every size, from small rural
clinics to large health systems. For teams looking for step-by-step
implementation guidance, Disability Equity Collaborative's Implementation
Guide offers a complementary roadmap.

To register for this course, scroll to the bottom of the page.

Course Format
Live Webinar

Learner Level
Introductory

Target Audience
Disability accessibility coordinators in healthcare (e.g., ADA/504/1557
Coordinators, Accessibility Program Managers, etc.).
Patient Experience
Interpreting Services
Health Equity Officers
Quality Improvement
Patient Safety
*This course may also be applicable to providers (MDs, PTs, OTs, SLPs, RNs),

Educational Objectives
After participating in this activity, clinicians will be able to:
Define key components of a disability accessibility program in healthcare
Describe the value of disability access in healthcare from a legal,
quality, and patient safety perspective
Evaluate the state of accessibility at their own organizations across
physical structures, medical diagnostic equipment, documentation,
accommodations, and more.

Agenda | October 1-2, 2026
All times are in Eastern Time (ET)

Course Director
Megan Morris, PhD, MPH, CCC-SLP
Associate Professor and Vice Chair of Research
Department of Rehabilitation Medicine
Department of Population Health
Founder and Director of the Disability Equity Collaborative
NYU Langone Health

Course Planners
Dr. Megan Morris, PhD, MPH, CCC-SLP
Associate Professor and Vice Chair of Research
Department of Rehabilitation Medicine
Department of Population Health
Founder and Director of the Disability Equity Collaborative
NYU Langone Health

Eve Schoenberg
Project Coordinator
Disability Equity Collaborative
Department of Rehabilitation Medicine
NYU Langone Health

Guest Speakers
Zary Amirhosseini, M.Ed
Disability Program Manager
Massachusetts General Hospital

Alison Barkoff, J.D.
Hirsh Health Law & Policy Associate Professor
Director of the Hirsh Health Law & Policy Program
Department of Health Policy and Management
Milken Institute School of Public Health
George Washington University
Former Administrator,
Administration for Community Living,
U.S. Department of Health and Human Services

Matthew Berwick, ADAC
Senior Program Manager,
Disability Accommodations and Civil Rights Compliance
Office of Civil Rights Compliance
Disabilities Resource Center
University of Pittsburgh Medical Center (UPMC)

Holly Darnell, MS, OTR/L, ADAC
ADA Coordinator
UCHealth Medical Group and Northern Region Hospitals

Tricia Fingerle, MA, LPC
Civil Rights/ADA Coordinator
Kaiser Permanente – Colorado

Rosemary Ford, MBA, OTC, NHICS-A/Licensed
System Director of Interpreter Services
Covenant Health

Carol Haywood, PhD
Assistant Professor,
Medical Social Services (Determinants of Health)
Northwestern University Feinberg School of Medicine

Toni Iacolucci
Co-Creator, Healthcare with Hearing Loss
Strategic Team, Communication Access in Health Care Program
Hearing Loss Association of America (HLAA)
Member, Board of Directors, HLAA-NYC

Jihan Kamal, MBA, MHA, RPI, CLSSYB, ADACC-Advanced
Program Manager, System ADA
Memorial Hermann

Regina McCollough, MBA, MPH
Patient Accessibility Program Manager
Johns Hopkins Medicine Language & Accessibility Services

Ashli Molinero, DSc
Director, Disabilities Resource Center
University of Pittsburgh Medical Center (UPMC)

Kim Pelkey, MSW, CoreCHI
Beth Israel Lahey Health

Sherri Rita, J.D., CPACC, ADACC
Director, Civil Rights Investigations and Consultation
Kaiser Permanente

Indira Shenoy, MBA, CPPS, CPCHE
Director, Quality and Engagement
Dana-Farber Cancer Institute

Annie Streit
Grassroots Advocacy Manager
United Spinal Association

Anne Williams, DNP, MS, RN, FAAN
Vice President, Health Services & Education
Special Olympics International

Silvia Yee, J.D.
Public Policy Director
Disability Rights Education and Defense Fund (DREDF)

Bill Zellmer, AIA, CASp, Retired
Program Manager, Physical Access Compliance and Regulatory Affairs
Facility and Property Services
Sutter Health

NYU Langone Health Speakers
Megan Morris, PhD, MPH, CCC-SLP
Associate Professor and Vice Chair of Research
Department of Rehabilitation Medicine
Department of Population Health
Founder and Director of the Disability Equity Collaborative
NYU Langone Health

JR Rizzo, MD
Ilse Melamid, Associate Professor of Rehabilitation Medicine
Department of Rehabilitation Medicine
Vice Chair, Department of Rehabilitation Medicine
Associate Professor, Department of Neurology
Associate Professor, Department of Ophthalmology
Deputy Director, Institute for Excellence in Health Equity
NYU Langone Health

Program Coordinator
Krystal L. Pearce, MBA
Senior Program Coordinator
Department of Rehabilitation Medicine
Email: Krystal.Pearce at nylangone.org

Accommodation Requests
Rusk Rehabilitation at NYU Langone Health, in compliance with the legal
requirements of the Americans with Disabilities Act, requests that any
participant of this educational activity who is in need of accommodation,
submit a written request to Krystal.Pearce at nyulangone.org at least two
weeks prior to the course start date.
*ASL interpretation and live English captioning will be available.

Refund Policy
In order to request a refund you must email Krystal.Pearce at nyulangone.org
no later than 14 days prior to the first day of the course. An
administrative fee of $10 will be deducted from your refund. Cancellations
or no-shows after this date are not eligible for a refund. Registration is
non-transferable.

Cancellation Policy
If a live course is cancelled due to insufficient enrollment, or any other
reason, Rusk Rehabilitation will refund registration fees in full. Rusk
Rehabilitation will provide at least two weeks’ advance notice if
cancelling due to insufficient enrollment and as soon as possible in all
other circumstances. Rusk Rehabilitation is not responsible for any
non-cancellable costs incurred by the registrant.

In the unlikely event that a recorded course is cancelled/not available for
the 1 year time period as advertised, the registration fee will be refunded
in full.

Contact Information
Krystal Pearce, MBA
Senior Program Coordinator
Krystal.Pearce at nyulangone.org

Course Fees Cost
Early Bird Full Fee (Available until September 1, 2026) $20
Full Fee $25
NYU Langone Health Staff/Faculty Fee Free
Student Fee Free

The Accessible Healthcare Workshop: Real-World Lessons from Health Systems
Nationwide | Rusk Medical Education
<https://www.pathlms.com/nyurusk/courses/284736>
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