[Colorado-talk] msoffice help!

Amy Sabo amieelsabo at gmail.com
Wed Jun 6 23:18:29 UTC 2018


okay, paul I will do this asap!  thanks for your help and, I will talk
to you soon!


sincerely,
amy

On 6/4/18, Pablo Sandoval via Colorado-Talk <colorado-talk at nfbnet.org> wrote:
> Amy,
>
> I think I would direct you to Microsoft Accessibility. The phone number is:
> 800 936 5900
> Best of luck to you.
>
> Paul Sandoval
> Blind Tech Training
> Expanding Possibilities Using Technology
> 720-620-8007
> https://www.facebook.com/BlindTechTraining/
> <https://www.facebook.com/BlindTechTraining/>
>
>> On Jun 3, 2018, at 11:43 PM, Amy Sabo via Colorado-Talk
>> <colorado-talk at nfbnet.org> wrote:
>>
>> hello all,
>>
>> I hope that you are all doing well tonight. well, I need some help
>> and, maybe some of you can help me out on this. I purchased msoffice
>> 360 last year online and, I got a email that it will be renewed in
>> july which is fine but, I will have to update my debt card info since
>> I used that to purchase it with that card. so,, I went to open up the
>> link through the email that I got a few days ago and, so I did it
>> but,, I will have to update my card info soon.
>>
>> anyway, Iopened up word tonight to write a word document and, when it
>> went to do this it directed me a nonlicence vversion of it which was
>> through the interent which is through Microsoft edge not internet
>> explorer even though that's the web browser I use and prefer. so, I
>> tried fixing the problem by reinstalling the product in fixing it in
>> my downloads folder on my documents. well, it didn't solve the
>> problem. so, I then did the install theproduct from that site again
>> and, no such luck. so, how do go back to getting my original version
>> of msoffice 360 which I orginally purchase last summer to what I had
>> before? or, should I send this message to Microsoft as well too or not
>> or what should I do to fix this problem?
>>
>>
>>
>> thanks,
>> amy
>>
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