[Colorado-talk] msoffice help!

Pablo Sandoval paulsandoval75 at gmail.com
Mon Jun 4 15:11:37 UTC 2018


I think I would direct you to Microsoft Accessibility. The phone number is:
800 936 5900
Best of luck to you.

Paul Sandoval
Blind Tech Training
Expanding Possibilities Using Technology
https://www.facebook.com/BlindTechTraining/ <https://www.facebook.com/BlindTechTraining/>
> On Jun 3, 2018, at 11:43 PM, Amy Sabo via Colorado-Talk <colorado-talk at nfbnet.org> wrote:
> hello all,
> I hope that you are all doing well tonight. well, I need some help
> and, maybe some of you can help me out on this. I purchased msoffice
> 360 last year online and, I got a email that it will be renewed in
> july which is fine but, I will have to update my debt card info since
> I used that to purchase it with that card. so,, I went to open up the
> link through the email that I got a few days ago and, so I did it
> but,, I will have to update my card info soon.
> anyway, Iopened up word tonight to write a word document and, when it
> went to do this it directed me a nonlicence vversion of it which was
> through the interent which is through Microsoft edge not internet
> explorer even though that's the web browser I use and prefer. so, I
> tried fixing the problem by reinstalling the product in fixing it in
> my downloads folder on my documents. well, it didn't solve the
> problem. so, I then did the install theproduct from that site again
> and, no such luck. so, how do go back to getting my original version
> of msoffice 360 which I orginally purchase last summer to what I had
> before? or, should I send this message to Microsoft as well too or not
> or what should I do to fix this problem?
> thanks,
> amy
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