[Colorado-Talk] Access-on-Demand and the Denver International Airport

[Curtis Chong]

Hello ReNae:

 

If Access-on-Demand is going to be available statewide, I have yet to hear anything official about that. Certainly, the model used in Denver is one that other paratransit programs would do well to examine and emulate.

 

Respectfully,

 

Curtis Chong

 

 

From: Colorado-Talk <colorado-talk-bounces at nfbnet.org> On Behalf Of ReNae Anderson via Colorado-Talk
Sent: Friday, February 24, 2023 11:16 AM
To: 'NFB of Colorado Discussion List' <colorado-talk at nfbnet.org>
Cc: mother27dragon at gmail.com
Subject: Re: [Colorado-Talk] Access-on-Demand and the Denver International Airport

 

Curtis,

 

This is great news!  I was in a meeting yesterday and someone mentioned that access on demand would be available statewide, wherever paratransit is available, starting in 2024. Do you have information on this?

 

ReNae 

 

From: Colorado-Talk <colorado-talk-bounces at nfbnet.org> On Behalf Of Curtis Chong via Colorado-Talk
Sent: Friday, February 24, 2023 10:01 AM
To: 'NFB of Colorado Discussion List' <colorado-talk at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>
Subject: [Colorado-Talk] Access-on-Demand and the Denver International Airport

 

Hello everyone:

 

I am pleased to send you the email (shown below) which I received from Paul Hamilton, Senior Manager of Paratransit Services for the Denver Regional Transportation District (RTD). The good news is that Access-on-Demand customers are now able to use Uber to get to and from the Denver International Airport. The not-so-good news is that RTD still needs a bit more time to get the Lyft service operational.

 

I first raised this issue with RTD on January 19. While Access-on-Demand paratransit customers could use Uber and have the cost of trips subsidized up to $25, they were not able to arrange Uber trips to or from the Denver International Airport but had to ride to the 61st and Pena garage.

 

It has taken more than a month to get this issue resolved.

 

Here is an excerpt from RTD’s Access-a-Ride website: https://www.rtd-denver.com/services/accessaride.

 

“Effective February 24, 2023, Uber service is available at Denver International Airport. Customers wishing to use this service may now go directly to and from the airport. Please follow the location in formation in the Uber app.”

 

Please spread the word.

 

Respectfully,

 

Curtis Chong

 

 

From: Paul Hamilton <paul.hamilton at rtd-denver.com <mailto:paul.hamilton at rtd-denver.com> > 
Sent: Friday, February 24, 2023 7:21 AM
To: Curtis Chong <chong.curtis at gmail.com <mailto:chong.curtis at gmail.com> >
Cc: Gabe Christie <Gabe.Christie at rtd-denver.com <mailto:Gabe.Christie at rtd-denver.com> >
Subject: Re: Access-on-Demand and the Denver International Airport

 

Mr. Chong,

 

I wanted to reach out to you and make you aware that as of last night, working with both Uber and DIA staff, The Access-on-Demand service is now able to pick up and drop off passengers at DIA.

 

Thank you for reaching out to us with your concern and you patience while we worked to gain access for our customers.  

 

Paul Hamilton

Senior Manager

Paratransit Services

o. 303.299.2836  m.  <tel:+15125695798> 512.569.5798   f.  <tel:+13032996197> 303.299.6197

paul.hamilton at rtd-denver.com <mailto:paul.hamilton at rtd-denver.com> 
 <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.rtd-denver.com%2F&data=04%7C01%7Cpaul.hamilton%40rtd-denver.com%7Cea3f529e53c84ac5a92008d98e76b7d5%7C051820892b8a4c82864baa265b61fa57%7C0%7C0%7C637697462811056436%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BnCIrugiFn7y3cc3nXLY%2BWEA8tdgQPsXk8I1BaOym6E%3D&reserved=0> rtd-denver.com

 

Regional Transportation District
1660 Blake Street, BLK-21

Denver, CO 80202

 

We make lives better through connections.  

 

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