[Colorado-Talk] Comcast Email Users Beware!!!!!

[Curtis Chong]

Greetings everyone:

 

If your email address is not something at comcast.net
<mailto:something at comcast.net> , feel free to disregard this email. However,
if your email is being handled by Comcast and (more importantly) you use
Microsoft Outlook to send and receive your Comcast email, then please pay
heed to this email.

 

 


Background


 

Starting in June, 2025, customers with a Comcast email address were being
"invited" to "upgrade their email account to Yahoo Mail for a better email
experience at no extra cost." (Parenthetically speaking, what this
represents is a not-so-well-hidden attempt by Comcast to reduce the number
of customers for whom it needs to handle email)

 

According to the Xfinity page
https://www.xfinity.com/support/articles/yahoo-email-migration-overview,

 

"Your comcast.net email address stays the same - and so do your messages,
folders, and contacts."

 

According to information from
https://www.xfinity.com/support/articles/yahoo-email-migration-overview,

 

"this is an upgrade we are offering customers at no cost so they can access
their email on a better platform with enhanced security, more features, and
a mobile app for easy access on the go."

 

 


The Problem


 

I have been working with individuals whose Comcast emails were (with their
permission) transferred to Yahoo. While their emails are reasonably
accessible using Yahoo's webmail interface, and while comcast.net emails
handled by Yahoo are retrievable using the native iPhone Mail program, it
has been virtually impossible to connect Microsoft Outlook to comcast.net
emails that are processed by Yahoo email servers. I am working with the
folks at Microsoft and Yahoo in an attempt to resolve this issue, but so
far, I have not had any luck solving this problem.

 

 


The Bottom Line


 

If you rely on Outlook to send and receive comcast.net emails, do not accept
Comcast's "invitation" to have your emails transferred (they say "upgraded")
to Yahoo!

 

Yours sincerely,

 

Curtis Chong

 

 

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