[Colorado-Talk] Volunteer Opportunity: GoodMaps Testing at the Denver International Airport - Following Up

Tue Jun 23 14:26:56 UTC 2026

The timing of this is pretty frustrating. Don't they consult their advisory
group ahead of time?

And nobody buys the inference that it's Constant Contact that caused the
inaccessibility.

On Mon, Jun 22, 2026 at 6:40 PM Curtis Chong via Colorado-Talk <
colorado-talk at nfbnet.org> wrote:

> Greetings:
>
>
>
> Last Thursday, June 18, I had sent out an email to this list regarding
> GoodMaps testing at the Denver International Airport. It was brought to my
> attention that the flier referenced in the email was not accessible to
> screen readers. I notified our contacts at the Denver International Airport
> about this inaccessible flier.
>
>
>
> I have now received an email containing a more accessible version of the
> flier, and I am pasting it below for your convenience. *I will tell you
> all that I am quite put out that the testing period runs from June 22
> through July 10 and walks right over the National Federation of the Blind
> Convention which many of us will be attending. This test period screens out
> a lot of blind folks whose contributions would be invaluable to the
> determination of whether or not the GoodMaps technology would be useful to
> the blind at the Denver International Airport.*
>
>
>
> *People who have an interest in this should register to participate in the
> GoodMaps evaluation. I excerpt the ways you can sign up here.*
>
>
>
> *How to Sign Up:*
>
>    - Email Bella.Guardiola at flydenver.com or use the sign-up form
>    <https://forms.office.com/Pages/ResponsePage.aspx?id=YiHGeV64DkuoY-vngXrXDf5L3alE0dBLrosvtbG-PPNUODUxTENWSTdVRU5USzVCSVlVT0FENDVKVC4u&origin=QRCode&utm_medium=email&utm_source=ctct>
>
>
>
> *Here is the email I received just today.*
>
>
> *------------------------------*
>
>
>
> *From:* Pena, Hope - DEN Hope.Pena at flydenver.com
> *Sent:* Monday, June 22, 2026 1:31 PM
> *Subject:* Request for Feedback on Email Accessibility & GoodMaps Testing
> Opportunity
>
>
>
> Hello DAAC Members,
>
> We wanted to share a quick update regarding our recent email
> communications.
>
> Our team is currently exploring the use of Constant Contact as a tool for
> distributing information to external stakeholders. One of the reasons we
> are evaluating this platform is its ability to provide data and analytics
> that help us better understand engagement with our communications.
>
> However, we recently learned that some content sent through Constant
> Contact, particularly flyers and other image-based materials may not be
> fully accessible to individuals using screen readers. We appreciate the
> feedback we have already received and are actively reviewing this issue.
>
> To help ensure everyone has access to the information, we have included an
> accessible text version of the GoodMaps testing opportunity below. We would
> also appreciate any feedback you may have regarding the accessibility of
> Constant Contact emails or any challenges you experience accessing our
> communications. Your input will help us determine whether this platform
> meets the accessibility needs of our community or if we should explore
> alternative communication methods.
>
> *GoodMaps Testing Opportunity*
>
> We're inviting community members to help test GoodMaps, an indoor
> navigation app designed to improve accessibility at Denver International
> Airport (DEN).
>
> *What you'll do:*
>
>    - Test the GoodMaps app at DEN (Concourse A)
>    - Provide feedback on usability and accessibility
>
> *Who can participate?*
> We welcome individuals from a wide range of communities, including:
>
>    - People who are blind or have low vision
>    - People who use wheelchairs or mobility aids
>    - Older adults
>    - Anyone interested in accessible navigation technology
>
> *Time Commitment:*
>
>    - Approximately 60–90 minutes
>    - Testing will take place between June 22 and July 10
>
> *Compensation:*
>
>    - Participants selected for testing will receive a Visa gift card
>
> *How to Sign Up:*
>
>    - Email Bella.Guardiola at flydenver.com or use the sign-up form
>    <https://forms.office.com/Pages/ResponsePage.aspx?id=YiHGeV64DkuoY-vngXrXDf5L3alE0dBLrosvtbG-PPNUODUxTENWSTdVRU5USzVCSVlVT0FENDVKVC4u&origin=QRCode&utm_medium=email&utm_source=ctct>
>
> *About GoodMaps:*
> GoodMaps develops accessible, user-centered navigation solutions that help
> people move through indoor spaces with greater independence and confidence.
>
> Thank you for your continued partnership and for helping us ensure our
> communications remain accessible to all.
>
>
>
> [image: DEN Logo Image]
>
> *Hope Peña*
>
> She/Her/Hers/Ella
>
> Airport Access Administrator II,
>
> Airport Access & Business Opportunity
>
> *Culture & Strategy*
>
> Hotel/Transit Center | Level 4
>
> 8500 Peña Boulevard | Denver CO 80249-6340
>
> (303) 342-2456 | Cell (720) 415-1324
>
> Visit DEN on social media! <http://flydenver.com/social>
>
>
>
> *DEN’s Access Newsletter:*  Sign up today: *AccessDEN Newsletter*
> <https://urldefense.com/v3/__https:/hdrs6crab.cc.rs6.net/tn.jsp?f=001Xezlqx_dY9cjhcV6VAaYf7RjgMXl6EU3vGaz_85z39M8cecRjJOAkgps8Gzemc5E7VSkODT69aliuANLiV-sKhWjbKg_uIbFsLdAFQgdUKSVPXguu6FuyO5aj8ZI36iKy1cpWbwvyFatESB1n_yaOZhWo2r_uoTStneejLmB1LG0axm7Vn1HnEMUsDPuNvA6NoYQq6rLXcyfVBsfawSExaaYMMRQSSBV8Zfhz_TGhCvLbFTZar-0BnRyK7RrSyfIQkUeUOuQQCbimzXvqmLbHeVZfw4gBGtt_NdShP2fmSmiGVXusrHCXKcnq-TxPr3QAUO7TVi9ZUE=&c=h70sM4T0ThUp89jZZE8t8f6UUj_HSzv3S-ipsJrCFY1tbKqBZZeoqA==&ch=ApUhf7DOlfAJlUTmghFmLmf2gFcR6ygdVRo2CiHm7-_bPtj8S8Z4hg==&_utm_medium=email&_utm_source=ctct__;!!L411xhfeykvXcQ!OxFoOsSlFwoZIW5JD9YLQLJYX15Rvb0zZ9-l-2nR0HV3vYMnUlMVzDW4Zfx2CY0dR5BwtMxGAo9PXwueRXmx-xZsyF9YNmQ2okI$>
> *.*
>
>
>
>
>
>
> <https://outlook.office.com/bookwithme/user/d73a2ed913de4b3e8fb88e30ba74370f@flydenver.com?anonymous&ismsaljsauthenabled&ep=bwmEmailSignature>
>
> Book time to meet with me
> <https://outlook.office.com/bookwithme/user/d73a2ed913de4b3e8fb88e30ba74370f@flydenver.com?anonymous&ismsaljsauthenabled&ep=bwmEmailSignature>
>
>
>
> Greetings:
>
>
>
> Last Thursday, June 18, I had sent out an email to this list regarding
> GoodMaps testing at the Denver International Airport. It was brought to my
> attention that the flier referenced in the email was not accessible to
> screen readers. I notified our contacts at the Denver International Airport
> about this inaccessible flier.
>
>
>
> I have now received an email containing a more accessible version of the
> flier, and I am pasting it below for your convenience. *I will tell you
> all that I am quite put out that the testing period runs from June 22
> through July 10 and walks right over the National Federation of the Blind
> Convention which many of us will be attending. This test period screens out
> a lot of blind folks whose contributions would be invaluable to the
> determination of whether or not the GoodMaps technology would be useful to
> the blind at the Denver International Airport.*
>
>
>
> *People who have an interest in this should register to participate in the
> GoodMaps evaluation. I excerpt the ways you can sign up here.*
>
>
>
> *How to Sign Up:*
>
>    - Email Bella.Guardiola at flydenver.com or use the sign-up form
>    <https://forms.office.com/Pages/ResponsePage.aspx?id=YiHGeV64DkuoY-vngXrXDf5L3alE0dBLrosvtbG-PPNUODUxTENWSTdVRU5USzVCSVlVT0FENDVKVC4u&origin=QRCode&utm_medium=email&utm_source=ctct>
>
>
>
> *Here is the email I received just today.*
>
>
> *------------------------------*
>
>
>
> *From:* Pena, Hope - DEN Hope.Pena at flydenver.com
> *Sent:* Monday, June 22, 2026 1:31 PM
> *Subject:* Request for Feedback on Email Accessibility & GoodMaps Testing
> Opportunity
>
>
>
> Hello DAAC Members,
>
> We wanted to share a quick update regarding our recent email
> communications.
>
> Our team is currently exploring the use of Constant Contact as a tool for
> distributing information to external stakeholders. One of the reasons we
> are evaluating this platform is its ability to provide data and analytics
> that help us better understand engagement with our communications.
>
> However, we recently learned that some content sent through Constant
> Contact, particularly flyers and other image-based materials may not be
> fully accessible to individuals using screen readers. We appreciate the
> feedback we have already received and are actively reviewing this issue.
>
> To help ensure everyone has access to the information, we have included an
> accessible text version of the GoodMaps testing opportunity below. We would
> also appreciate any feedback you may have regarding the accessibility of
> Constant Contact emails or any challenges you experience accessing our
> communications. Your input will help us determine whether this platform
> meets the accessibility needs of our community or if we should explore
> alternative communication methods.
>
> *GoodMaps Testing Opportunity*
>
> We're inviting community members to help test GoodMaps, an indoor
> navigation app designed to improve accessibility at Denver International
> Airport (DEN).
>
> *What you'll do:*
>
>    - Test the GoodMaps app at DEN (Concourse A)
>    - Provide feedback on usability and accessibility
>
> *Who can participate?*
> We welcome individuals from a wide range of communities, including:
>
>    - People who are blind or have low vision
>    - People who use wheelchairs or mobility aids
>    - Older adults
>    - Anyone interested in accessible navigation technology
>
> *Time Commitment:*
>
>    - Approximately 60–90 minutes
>    - Testing will take place between June 22 and July 10
>
> *Compensation:*
>
>    - Participants selected for testing will receive a Visa gift card
>
> *How to Sign Up:*
>
>    - Email Bella.Guardiola at flydenver.com or use the sign-up form
>    <https://forms.office.com/Pages/ResponsePage.aspx?id=YiHGeV64DkuoY-vngXrXDf5L3alE0dBLrosvtbG-PPNUODUxTENWSTdVRU5USzVCSVlVT0FENDVKVC4u&origin=QRCode&utm_medium=email&utm_source=ctct>
>
> *About GoodMaps:*
> GoodMaps develops accessible, user-centered navigation solutions that help
> people move through indoor spaces with greater independence and confidence.
>
> Thank you for your continued partnership and for helping us ensure our
> communications remain accessible to all.
>
>
>
> [image: DEN Logo Image]
>
> *Hope Peña*
>
> She/Her/Hers/Ella
>
> Airport Access Administrator II,
>
> Airport Access & Business Opportunity
>
> *Culture & Strategy*
>
> Hotel/Transit Center | Level 4
>
> 8500 Peña Boulevard | Denver CO 80249-6340
>
> (303) 342-2456 | Cell (720) 415-1324
>
> Visit DEN on social media! <http://flydenver.com/social>
>
>
>
> *DEN’s Access Newsletter:*  Sign up today: *AccessDEN Newsletter*
> <https://urldefense.com/v3/__https:/hdrs6crab.cc.rs6.net/tn.jsp?f=001Xezlqx_dY9cjhcV6VAaYf7RjgMXl6EU3vGaz_85z39M8cecRjJOAkgps8Gzemc5E7VSkODT69aliuANLiV-sKhWjbKg_uIbFsLdAFQgdUKSVPXguu6FuyO5aj8ZI36iKy1cpWbwvyFatESB1n_yaOZhWo2r_uoTStneejLmB1LG0axm7Vn1HnEMUsDPuNvA6NoYQq6rLXcyfVBsfawSExaaYMMRQSSBV8Zfhz_TGhCvLbFTZar-0BnRyK7RrSyfIQkUeUOuQQCbimzXvqmLbHeVZfw4gBGtt_NdShP2fmSmiGVXusrHCXKcnq-TxPr3QAUO7TVi9ZUE=&c=h70sM4T0ThUp89jZZE8t8f6UUj_HSzv3S-ipsJrCFY1tbKqBZZeoqA==&ch=ApUhf7DOlfAJlUTmghFmLmf2gFcR6ygdVRo2CiHm7-_bPtj8S8Z4hg==&_utm_medium=email&_utm_source=ctct__;!!L411xhfeykvXcQ!OxFoOsSlFwoZIW5JD9YLQLJYX15Rvb0zZ9-l-2nR0HV3vYMnUlMVzDW4Zfx2CY0dR5BwtMxGAo9PXwueRXmx-xZsyF9YNmQ2okI$>
> *.*
>
>
>
>
>
>
> <https://outlook.office.com/bookwithme/user/d73a2ed913de4b3e8fb88e30ba74370f@flydenver.com?anonymous&ismsaljsauthenabled&ep=bwmEmailSignature>
>
> Book time to meet with me
> <https://outlook.office.com/bookwithme/user/d73a2ed913de4b3e8fb88e30ba74370f@flydenver.com?anonymous&ismsaljsauthenabled&ep=bwmEmailSignature>
>
>
> *------------------------------*
>
>
>
> Cordially,
>
>
>
> Curtis Chong
>
>
> _______________________________________________
> Colorado-Talk mailing list
> Colorado-Talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/colorado-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> Colorado-Talk:
>
> http://nfbnet.org/mailman/options/colorado-talk_nfbnet.org/burke.dall%40gmail.com
> List archives can be found at <
> http://www.nfbnet.org/pipermail/colorado-talk_nfbnet.org>
>

-- 
Dan Burke

National Federation of the Blind of Colorado Legislative Co-chair

"Blindness is not what holds you back.  You can live the life you want!"

My Cell:  406.546.8546
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://nfbnet.org/pipermail/colorado-talk_nfbnet.org/attachments/20260623/39c47950/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 691 bytes
Desc: not available
URL: <http://nfbnet.org/pipermail/colorado-talk_nfbnet.org/attachments/20260623/39c47950/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 528 bytes
Desc: not available
URL: <http://nfbnet.org/pipermail/colorado-talk_nfbnet.org/attachments/20260623/39c47950/attachment-0001.png>