[Diabetes-talk] Getting Your Doctor To Get ProdigyVoiceSoftware; was - ...

[Kelly Massaro]

Hello,

The Software for the Voice is still being updated so unfortunately isn't
available on our website at this time; however Cheryl is correct in the
fact that a standard mini USB cable can be used when in fact the
software is complete and available. Many have a standard mini USB cable
already in their home, but if not, it can be purchased from a drug store
or from us upon request.

My hope is we have a resolution soon regarding software as I know
everyone is anxiously waiting.

The Voice model that was available prior to this past January did
require a special cable from DDI.  The software that is compatible with
that model wasn't jaws compatible.

We're having a meeting tomorrow to discuss timeline so I will attempt to
keep you as updated as possible.



Best Regards,
 
Kelly Massaro
Senior Marketing and Sales Account Representative
Diagnostic Devices
9300 Harris Corners Pkwy Suite 450
Charlotte NC  28269
Direct: 704-285-6425
Main: 800-366-5901
kellym at prodigymeter.com
www.prodigymeter.com
 

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-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of cheryl echevarria
Sent: Wednesday, August 26, 2009 4:48 PM
To: Diabetes Talk for the Blind
Subject: Re: [Diabetes-talk] Getting Your Doctor To Get
ProdigyVoiceSoftware; was - ...

well if the doctor has the prodigy voice then we should definitely get
the 
usb cable and software, and from what I understand the doctor just needs
a 
regular usb cable connection standard and not one specially made for the

prodigy voice, the software the doctor can easily acquire from DDI or
infact 
the can I think download it from the DDI website, I don't know if this
is 
still an option but I think someone from DDI might have there ears on
and 
let us know if this is still true, so doctor should have a standard usb
port 
in there office anyway, being medical biller knowing this for there
computer 
systems and they don't have to buy a special one, and some from DDI I am

sure they will response with the part about downloading software from
DDI 
website.

Cheryl Echevarria

skype: angeldn3


----- Original Message ----- 
From: <Blindhands at aol.com>
To: <diabetes-talk at nfbnet.org>
Sent: Wednesday, August 26, 2009 3:43 PM
Subject: Re: [Diabetes-talk] Getting Your Doctor To Get Prodigy 
VoiceSoftware; was - ...


> Eileen,
>
> would be willing to bring in my cable that I purchased for the machine
and
> let the doc's office use it to get the results from the machine.
>
> I honestly believe the cable should come with the machine without
chasing
> around for it after you get the machine.  That should be included in
the
> price of the machine.  If it was  the insurance would pay for  it.
>
> Joyce
> _______________________________________________
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> http://www.nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for 
> Diabetes-talk:
>
http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/cheryland
maxx%40hotmail.com
> 

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