[Diabetes-talk] Getting Your Doctor To Get ProdigyVoiceSoftware; was - ...

Thu Aug 27 14:07:58 UTC 2009

I requested that our Sales Assistant mail you a case.  I apologize that
you haven't received it.

I will ask her if she sent it and if not, I will mail it personally.

Best Regards,

Kelly Massaro-Neal
Senior Marketing and Sales Account Representative
Diagnostic Devices
9300 Harris Corners Pkwy Suite 450
Charlotte NC  28269
Direct: 704-285-6425
Main: 800-366-5901
kellym at prodigymeter.com
www.prodigymeter.com

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-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani
Sent: Thursday, August 27, 2009 10:04 AM
To: Diabetes Talk for the Blind
Subject: Re: [Diabetes-talk] Getting Your Doctor To Get
ProdigyVoiceSoftware; was - ...

Kelly:

Thank you.  I will look forward to being able to upload my information
in an 
accessible format for myself & for my doctor.  By the way, prior to your

leaving for your wedding, I had emailed you off this list with my
contact 
information which I did not want to go public.  It was regarding the
case 
for the meter.  I never heard back from you nor received the newer case
in 
the mail.  I am just wondering what the status on this is?

Thanks again.

Eileen
----- Original Message ----- 
From: "Kelly Massaro" <kellym at prodigymeter.com>
To: "Diabetes Talk for the Blind" <diabetes-talk at nfbnet.org>
Sent: Wednesday, August 26, 2009 5:56 PM
Subject: Re: [Diabetes-talk] Getting Your Doctor To Get 
ProdigyVoiceSoftware;was - ...

> Eileen,
>
> The new software will be jaws compatible.  At that time, I'm confident
> we will have the ability to upgrade your meter so that you have the
> option to download your results.  This is what I have been told.
>
> At this time, all patients who have the voice pre January or post
> January are unable to download their results due to the software not
> being available.
>
> I hope this helps.
>
>
>
> Best Regards,
>
> Kelly Massaro
> Senior Marketing and Sales Account Representative
> Diagnostic Devices
> 9300 Harris Corners Pkwy Suite 450
> Charlotte NC  28269
> Direct: 704-285-6425
> Main: 800-366-5901
> kellym at prodigymeter.com
> www.prodigymeter.com
>
>
> PRIVILEGED AND CONFIDENTIAL: The information contained in this
> electronic message and any attachments are confidential property of
the
> sender. The information is intended only for the use of the person to
> whom it was addressed and should not be used in any manner not
> authorized by the sender. Any other interception, copying, accessing,
or
> disclosure of this information is prohibited. The sender takes no
> responsibility for any unauthorized reliance on this information. If
you
> have received this message in error, please immediately notify the
> sender and purge the message you received. Do not forward this message
> without permission.
>
>
>
>
>
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani
> Sent: Wednesday, August 26, 2009 5:21 PM
> To: Diabetes Talk for the Blind
> Subject: Re: [Diabetes-talk] Getting Your Doctor To Get
> ProdigyVoiceSoftware; was - ...
>
> Kelly:
>
> My Prodigy meter was purchased last December 2008 so you're saying it
> requires the specific prodigy cable for connecting it to a computer.
> And
> even if I had the correct cable, the software that will work with my
> specific meter is not going to be Jaws compatible?  Since insurance
will
>
> only cover one of these meters every five years, will there be any
kind
> of
> trade-in abalable for people who got their Prodigy meters right before
> the
> newer model was released?
>
> Thanks.
>
> Eileen
> ----- Original Message ----- 
> From: "Kelly Massaro" <kellym at prodigymeter.com>
> To: "Diabetes Talk for the Blind" <diabetes-talk at nfbnet.org>
> Cc: "Bret Morey" <bretm at prodigymeter.com>; "Megan McGregor"
> <meganm at prodigymeter.com>
> Sent: Wednesday, August 26, 2009 5:09 PM
> Subject: Re: [Diabetes-talk] Getting Your Doctor To Get
> ProdigyVoiceSoftware;was - ...
>
>
>> Hello,
>>
>> The Software for the Voice is still being updated so unfortunately
> isn't
>> available on our website at this time; however Cheryl is correct in
> the
>> fact that a standard mini USB cable can be used when in fact the
>> software is complete and available. Many have a standard mini USB
> cable
>> already in their home, but if not, it can be purchased from a drug
> store
>> or from us upon request.
>>
>> My hope is we have a resolution soon regarding software as I know
>> everyone is anxiously waiting.
>>
>> The Voice model that was available prior to this past January did
>> require a special cable from DDI.  The software that is compatible
> with
>> that model wasn't jaws compatible.
>>
>> We're having a meeting tomorrow to discuss timeline so I will attempt
> to
>> keep you as updated as possible.
>>
>>
>>
>> Best Regards,
>>
>> Kelly Massaro
>> Senior Marketing and Sales Account Representative
>> Diagnostic Devices
>> 9300 Harris Corners Pkwy Suite 450
>> Charlotte NC  28269
>> Direct: 704-285-6425
>> Main: 800-366-5901
>> kellym at prodigymeter.com
>> www.prodigymeter.com
>>
>>
>> PRIVILEGED AND CONFIDENTIAL: The information contained in this
>> electronic message and any attachments are confidential property of
> the
>> sender. The information is intended only for the use of the person to
>> whom it was addressed and should not be used in any manner not
>> authorized by the sender. Any other interception, copying, accessing,
> or
>> disclosure of this information is prohibited. The sender takes no
>> responsibility for any unauthorized reliance on this information. If
> you
>> have received this message in error, please immediately notify the
>> sender and purge the message you received. Do not forward this
message
>> without permission.
>>
>>
>>
>>
>> -----Original Message-----
>> From: diabetes-talk-bounces at nfbnet.org
>> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of cheryl
> echevarria
>> Sent: Wednesday, August 26, 2009 4:48 PM
>> To: Diabetes Talk for the Blind
>> Subject: Re: [Diabetes-talk] Getting Your Doctor To Get
>> ProdigyVoiceSoftware; was - ...
>>
>> well if the doctor has the prodigy voice then we should definitely
get
>> the
>> usb cable and software, and from what I understand the doctor just
> needs
>> a
>> regular usb cable connection standard and not one specially made for
> the
>>
>> prodigy voice, the software the doctor can easily acquire from DDI or
>> infact
>> the can I think download it from the DDI website, I don't know if
this
>> is
>> still an option but I think someone from DDI might have there ears on
>> and
>> let us know if this is still true, so doctor should have a standard
> usb
>> port
>> in there office anyway, being medical biller knowing this for there
>> computer
>> systems and they don't have to buy a special one, and some from DDI I
> am
>>
>> sure they will response with the part about downloading software from
>> DDI
>> website.
>>
>> Cheryl Echevarria
>>
>> skype: angeldn3
>>
>>
>> ----- Original Message ----- 
>> From: <Blindhands at aol.com>
>> To: <diabetes-talk at nfbnet.org>
>> Sent: Wednesday, August 26, 2009 3:43 PM
>> Subject: Re: [Diabetes-talk] Getting Your Doctor To Get Prodigy
>> VoiceSoftware; was - ...
>>
>>
>>> Eileen,
>>>
>>> would be willing to bring in my cable that I purchased for the
> machine
>> and
>>> let the doc's office use it to get the results from the machine.
>>>
>>> I honestly believe the cable should come with the machine without
>> chasing
>>> around for it after you get the machine.  That should be included in
>> the
>>> price of the machine.  If it was  the insurance would pay for  it.
>>>
>>> Joyce
>>> _______________________________________________
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>>> Diabetes-talk at nfbnet.org
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>>> To unsubscribe, change your list options or get your account info
for
>>> Diabetes-talk:
>>>
>>
>
http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/cheryland
>> maxx%40hotmail.com
>>>
>>
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>>
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