[Diabetes-talk] False Low/Good Reading on Prodigy Voice?

[Kelly Massaro]

Hello Eileen,

I apologize that you're having difficulty with your meter. 

Please send me your address and phone number off line so we can trouble shoot and replace your meter. 

When did you purchase your Prodigy Voice?

Best Regards,
 
Kelly Massaro-Neal
Manager, Sales
Prodigy Diabetes Care 
9300 Harris Corners Pkwy Suite 450
Charlotte NC  28269
Direct: 704-285-6425
Fax:704-285-6495
Mobile: 704-491-3923
Main: 800-366-5901
kellym at prodigymeter.com
www.prodigymeter.com
 

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-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani
Sent: Thursday, December 03, 2009 3:18 PM
To: Diabetes Talk
Subject: [Diabetes-talk] False Low/Good Reading on Prodigy Voice?

Hi folks: 

Have any of you been getting either low or good range readings on the Prodigy Voice, but contrary results from the lab/doctor's office?  I suspect that my Prodigy Voice is not functioning properly.  I had to go to my doctor today for a procedure and prior to leaving the house I did a test on the voice that came back 103 -- a very good number.  Prior to the procedure my BG was tested and I was told the result was 236!  

Additionally, the last two A1C readings I got back from the doctor were higher than they have ever been for me -- over 7!  I'm very upset about this.  I test regularly, know how to count my carbs and am on a sliding scale insulin regiment ... So I ask myself what's going on here?? I suspect the meter is giving faulty readings.  Sometimes I know the numbers are off, based on the way I feel and re-test and there can be a pretty big difference.  Still the numbers that usually come back are not so outrageous that my A1C's should be so horrible.  

Has anyone heard of other meters coming on the market?  Are there any out there that will give an error message when/if insufficient blood drops are placed on the test strip?  I'm very disgusted -- originally, I was liking the meter because of its simplicity, but it appears to me that it is not working properly.

Eileen 
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