[Diabetes-talk] False Low/Good Reading on Prodigy Voice?

[Eileen Scrivani]

Kelly:

I will respond to you off list with my contact info.  It really wasn't until 
today that I put the meter numbers being off with my poor A1C's.  I have the 
meter just about 1 year now.

Talk again soon.

Eileen

----- Original Message ----- 
From: "Kelly Massaro" <kellym at prodigymeter.com>
To: "Diabetes Talk for the Blind" <diabetes-talk at nfbnet.org>
Cc: "Alejandra Blair" <alejandrab at prodigymeter.com>
Sent: Thursday, December 03, 2009 3:43 PM
Subject: Re: [Diabetes-talk] False Low/Good Reading on Prodigy Voice?


> Hello Eileen,
>
> I apologize that you're having difficulty with your meter.
>
> Please send me your address and phone number off line so we can trouble 
> shoot and replace your meter.
>
> When did you purchase your Prodigy Voice?
>
> Best Regards,
>
> Kelly Massaro-Neal
> Manager, Sales
> Prodigy Diabetes Care
> 9300 Harris Corners Pkwy Suite 450
> Charlotte NC  28269
> Direct: 704-285-6425
> Fax:704-285-6495
> Mobile: 704-491-3923
> Main: 800-366-5901
> kellym at prodigymeter.com
> www.prodigymeter.com
>
>
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>
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org 
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani
> Sent: Thursday, December 03, 2009 3:18 PM
> To: Diabetes Talk
> Subject: [Diabetes-talk] False Low/Good Reading on Prodigy Voice?
>
> Hi folks:
>
> Have any of you been getting either low or good range readings on the 
> Prodigy Voice, but contrary results from the lab/doctor's office?  I 
> suspect that my Prodigy Voice is not functioning properly.  I had to go to 
> my doctor today for a procedure and prior to leaving the house I did a 
> test on the voice that came back 103 -- a very good number.  Prior to the 
> procedure my BG was tested and I was told the result was 236!
>
> Additionally, the last two A1C readings I got back from the doctor were 
> higher than they have ever been for me -- over 7!  I'm very upset about 
> this.  I test regularly, know how to count my carbs and am on a sliding 
> scale insulin regiment ... So I ask myself what's going on here?? I 
> suspect the meter is giving faulty readings.  Sometimes I know the numbers 
> are off, based on the way I feel and re-test and there can be a pretty big 
> difference.  Still the numbers that usually come back are not so 
> outrageous that my A1C's should be so horrible.
>
> Has anyone heard of other meters coming on the market?  Are there any out 
> there that will give an error message when/if insufficient blood drops are 
> placed on the test strip?  I'm very disgusted -- originally, I was liking 
> the meter because of its simplicity, but it appears to me that it is not 
> working properly.
>
> Eileen
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