[Diabetes-talk] False Low/Good Reading on Prodigy Voice?

Thu Dec 3 22:38:02 UTC 2009

I look forward to speaking with you off line.

I'm confident we can find a resolution and apologize for the inconvenience.

Best Regards,

Kelly Massaro-Neal
Manager, Sales
Prodigy Diabetes Care 
9300 Harris Corners Pkwy Suite 450
Charlotte NC  28269
Direct: 704-285-6425
Fax:704-285-6495
Mobile: 704-491-3923
Main: 800-366-5901
kellym at prodigymeter.com
www.prodigymeter.com

PRIVILEGED AND CONFIDENTIAL: The information contained in this electronic message and any attachments are confidential property of the sender. The information is intended only for the use of the person to whom it was addressed and should not be used in any manner not authorized by the sender. Any other interception, copying, accessing, or disclosure of this information is prohibited. The sender takes no responsibility for any unauthorized reliance on this information. If you have received this message in error, please immediately notify the sender and purge the message you received. Do not forward this message without permission. 

-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani
Sent: Thursday, December 03, 2009 5:32 PM
To: Diabetes Talk for the Blind
Subject: Re: [Diabetes-talk] False Low/Good Reading on Prodigy Voice?

Kelly:

I will respond to you off list with my contact info.  It really wasn't until 
today that I put the meter numbers being off with my poor A1C's.  I have the 
meter just about 1 year now.

Talk again soon.

Eileen

----- Original Message ----- 
From: "Kelly Massaro" <kellym at prodigymeter.com>
To: "Diabetes Talk for the Blind" <diabetes-talk at nfbnet.org>
Cc: "Alejandra Blair" <alejandrab at prodigymeter.com>
Sent: Thursday, December 03, 2009 3:43 PM
Subject: Re: [Diabetes-talk] False Low/Good Reading on Prodigy Voice?

> Hello Eileen,
>
> I apologize that you're having difficulty with your meter.
>
> Please send me your address and phone number off line so we can trouble 
> shoot and replace your meter.
>
> When did you purchase your Prodigy Voice?
>
> Best Regards,
>
> Kelly Massaro-Neal
> Manager, Sales
> Prodigy Diabetes Care
> 9300 Harris Corners Pkwy Suite 450
> Charlotte NC  28269
> Direct: 704-285-6425
> Fax:704-285-6495
> Mobile: 704-491-3923
> Main: 800-366-5901
> kellym at prodigymeter.com
> www.prodigymeter.com
>
>
> PRIVILEGED AND CONFIDENTIAL: The information contained in this electronic 
> message and any attachments are confidential property of the sender. The 
> information is intended only for the use of the person to whom it was 
> addressed and should not be used in any manner not authorized by the 
> sender. Any other interception, copying, accessing, or disclosure of this 
> information is prohibited. The sender takes no responsibility for any 
> unauthorized reliance on this information. If you have received this 
> message in error, please immediately notify the sender and purge the 
> message you received. Do not forward this message without permission.
>
>
>
>
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org 
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Eileen Scrivani
> Sent: Thursday, December 03, 2009 3:18 PM
> To: Diabetes Talk
> Subject: [Diabetes-talk] False Low/Good Reading on Prodigy Voice?
>
> Hi folks:
>
> Have any of you been getting either low or good range readings on the 
> Prodigy Voice, but contrary results from the lab/doctor's office?  I 
> suspect that my Prodigy Voice is not functioning properly.  I had to go to 
> my doctor today for a procedure and prior to leaving the house I did a 
> test on the voice that came back 103 -- a very good number.  Prior to the 
> procedure my BG was tested and I was told the result was 236!
>
> Additionally, the last two A1C readings I got back from the doctor were 
> higher than they have ever been for me -- over 7!  I'm very upset about 
> this.  I test regularly, know how to count my carbs and am on a sliding 
> scale insulin regiment ... So I ask myself what's going on here?? I 
> suspect the meter is giving faulty readings.  Sometimes I know the numbers 
> are off, based on the way I feel and re-test and there can be a pretty big 
> difference.  Still the numbers that usually come back are not so 
> outrageous that my A1C's should be so horrible.
>
> Has anyone heard of other meters coming on the market?  Are there any out 
> there that will give an error message when/if insufficient blood drops are 
> placed on the test strip?  I'm very disgusted -- originally, I was liking 
> the meter because of its simplicity, but it appears to me that it is not 
> working properly.
>
> Eileen
> _______________________________________________
> Diabetes-talk mailing list
> Diabetes-talk at nfbnet.org
> http://www.nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for 
> Diabetes-talk:
> http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/kellym%40prodigymeter.com
>
> _______________________________________________
> Diabetes-talk mailing list
> Diabetes-talk at nfbnet.org
> http://www.nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for 
> Diabetes-talk:
> http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/etscrivani%40verizon.net
> 

_______________________________________________
Diabetes-talk mailing list
Diabetes-talk at nfbnet.org
http://www.nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for Diabetes-talk:
http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/kellym%40prodigymeter.com