[Diabetes-talk] Any suggestions appreciated

[dmgina]

Say my married name used to be Neff.
I am sorry you are having problems with the meter.
Mine is working well, but if you feel you need to turn it back with the 
strips, do call the company and share your feelings.
Wishing you the best.

--Dar
www.mypowermall.com/biz/home/5779
Every saint has a past
every sinner has a future

----- Original Message ----- 
From: "Nefertiti Matos Olivares" <nmatos at panix.com>
To: <blind-diabetics at yahoogroups.com>
Sent: Tuesday, January 20, 2009 12:26 PM
Subject: [Diabetes-talk] Any suggestions appreciated


List:

My experience with the Prodigy Voice meter has been questionable at best.
I write this E-mail to whoever may have a suggestion(s) for my problem. As
a preface, my apologies for the longish explanation.

My mother purchased the Prodigy Voice for me close to a year ago. At
first, it seemed like a good way to give my vision-impaired eyes a rest
from the hard-to-see meter I had at the time. Other than being a bit
difficult to get it to respond once a strip was inserted, (usually took
2-4 removals and reinsertions to get the Prodigy functioning) I was pretty
satisfied. That quickly changed when, due to over-dosing Insulin, I
experienced several frightening lows.

Thinking that I had perhaps altered something in myself to cause the lows,
I decided to double-check with my previous meter. The Contour gave
consistent results which were on average 50-60 points lower than the
Prodigy. The contour numbers were what both my Diabetes team and I had
come to expect of my diet and Insulin therapy.

Because I wanted to continue using the Prodigy, my doctor suggested that I
call the supplier and explain the situation. My explanation was received
with a "Hmm.That's odd. Well how's about we send you a new meter while we
look into this issue?" I accepted and a week later I had a brand-new meter
in my hands.

Being of a suspicious nature, I tested the morning after with both meters.
There was a big difference in readings. I have repeated the process for
weeks now and the result remains the same. I hesitate to use the Prodigy
as my main meter for obvious reasons.

Might any of you fine people have a suggestion as to what I ought to do
next? I am this close to returning the meter and the loads of strips I
have but I just wanted to run it by more experienced diabetics first.

Thank you for taking the time to read and respond should you be so inclined.

Nef


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