[Diabetes-talk] Any suggestions appreciated

[Mike Freeman]

Hi.

At first, Prodigy had some quality control problems with meter 
manufacture. However, my experience is that these were solved relatively 
quickly except for a calendar software glitch that no longer matters as 
we're past February 29, 2008. I have had consistent results with the 
Voice, the only inconsistencies being an occasional reading that is too 
low, not to high, because of insufficient blood.

I believe I know what your problem is re strip insertion. I suspect 
you're just aiming generally at the slot and inserting the strip. This 
can give inconsistent results as you discovered. The *right* way to do 
this is to make sure as you insert the strip that it is *all* the way to 
the bottom of the squarish slot side of the clamshell so that it rests 
on the plastic at the bottom of the square as it goes in. I had problems 
initially until I discovered this. I haven't had a misfire in hundreds 
of tests since. The system isn't quite as foolproof as the slot in the 
Autocode but the added accessibility is worth it and, as I say, if you 
make sure the strip slides in resting on the plastic, i.e., held in the 
squared groove, I'm certain you'll get consistent results every time.

Mike Freeman

----- Original Message ----- 
From: "Nefertiti Matos Olivares" <nmatos at panix.com>
To: <blind-diabetics at yahoogroups.com>
Sent: Tuesday, January 20, 2009 11:26 AM
Subject: [Diabetes-talk] Any suggestions appreciated


List:

My experience with the Prodigy Voice meter has been questionable at 
best.
I write this E-mail to whoever may have a suggestion(s) for my problem. 
As
a preface, my apologies for the longish explanation.

My mother purchased the Prodigy Voice for me close to a year ago. At
first, it seemed like a good way to give my vision-impaired eyes a rest
from the hard-to-see meter I had at the time. Other than being a bit
difficult to get it to respond once a strip was inserted, (usually took
2-4 removals and reinsertions to get the Prodigy functioning) I was 
pretty
satisfied. That quickly changed when, due to over-dosing Insulin, I
experienced several frightening lows.

Thinking that I had perhaps altered something in myself to cause the 
lows,
I decided to double-check with my previous meter. The Contour gave
consistent results which were on average 50-60 points lower than the
Prodigy. The contour numbers were what both my Diabetes team and I had
come to expect of my diet and Insulin therapy.

Because I wanted to continue using the Prodigy, my doctor suggested that 
I
call the supplier and explain the situation. My explanation was received
with a "Hmm.That's odd. Well how's about we send you a new meter while 
we
look into this issue?" I accepted and a week later I had a brand-new 
meter
in my hands.

Being of a suspicious nature, I tested the morning after with both 
meters.
There was a big difference in readings. I have repeated the process for
weeks now and the result remains the same. I hesitate to use the Prodigy
as my main meter for obvious reasons.

Might any of you fine people have a suggestion as to what I ought to do
next? I am this close to returning the meter and the loads of strips I
have but I just wanted to run it by more experienced diabetics first.

Thank you for taking the time to read and respond should you be so 
inclined.

Nef


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