[Diabetes-talk] Any suggestions appreciated

[David Anspach]

Hello everyone,
I can attest to the same results with the Prodigy Voice as Mike does below.
I have had my meter since late last summer and have had very consistent
readings throughout. I have taken this meter on a few trips and it works
great. The only thing I can say that I don't like about the meter is it's
relatively flimsy case. The case is not sturdy enough to prevent the meter
from being turned on accidentally while being stored in a carry on bag, back
pack etc. Outside of that, I highly recommend this meter. I know that
Executive Products makes a great line of leather cases for cell phones, mp3
players and more, but I'm wondering if anyone has thought to contact them
about making a sturdier case for the Voice?

Dave

-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Mike Freeman
Sent: Tuesday, January 20, 2009 10:52 PM
To: Diabetes Talk for the Blind
Subject: Re: [Diabetes-talk] Any suggestions appreciated

Hi.

At first, Prodigy had some quality control problems with meter manufacture.
However, my experience is that these were solved relatively quickly except
for a calendar software glitch that no longer matters as we're past February
29, 2008. I have had consistent results with the Voice, the only
inconsistencies being an occasional reading that is too low, not to high,
because of insufficient blood.

I believe I know what your problem is re strip insertion. I suspect you're
just aiming generally at the slot and inserting the strip. This can give
inconsistent results as you discovered. The *right* way to do this is to
make sure as you insert the strip that it is *all* the way to the bottom of
the squarish slot side of the clamshell so that it rests on the plastic at
the bottom of the square as it goes in. I had problems initially until I
discovered this. I haven't had a misfire in hundreds of tests since. The
system isn't quite as foolproof as the slot in the Autocode but the added
accessibility is worth it and, as I say, if you make sure the strip slides
in resting on the plastic, i.e., held in the squared groove, I'm certain
you'll get consistent results every time.

Mike Freeman

----- Original Message -----
From: "Nefertiti Matos Olivares" <nmatos at panix.com>
To: <blind-diabetics at yahoogroups.com>
Sent: Tuesday, January 20, 2009 11:26 AM
Subject: [Diabetes-talk] Any suggestions appreciated


List:

My experience with the Prodigy Voice meter has been questionable at 
best.
I write this E-mail to whoever may have a suggestion(s) for my problem. 
As
a preface, my apologies for the longish explanation.

My mother purchased the Prodigy Voice for me close to a year ago. At
first, it seemed like a good way to give my vision-impaired eyes a rest
from the hard-to-see meter I had at the time. Other than being a bit
difficult to get it to respond once a strip was inserted, (usually took
2-4 removals and reinsertions to get the Prodigy functioning) I was 
pretty
satisfied. That quickly changed when, due to over-dosing Insulin, I
experienced several frightening lows.

Thinking that I had perhaps altered something in myself to cause the 
lows,
I decided to double-check with my previous meter. The Contour gave
consistent results which were on average 50-60 points lower than the
Prodigy. The contour numbers were what both my Diabetes team and I had
come to expect of my diet and Insulin therapy.

Because I wanted to continue using the Prodigy, my doctor suggested that 
I
call the supplier and explain the situation. My explanation was received
with a "Hmm.That's odd. Well how's about we send you a new meter while 
we
look into this issue?" I accepted and a week later I had a brand-new 
meter
in my hands.

Being of a suspicious nature, I tested the morning after with both 
meters.
There was a big difference in readings. I have repeated the process for
weeks now and the result remains the same. I hesitate to use the Prodigy
as my main meter for obvious reasons.

Might any of you fine people have a suggestion as to what I ought to do
next? I am this close to returning the meter and the loads of strips I
have but I just wanted to run it by more experienced diabetics first.

Thank you for taking the time to read and respond should you be so 
inclined.

Nef


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