[Diabetes-talk] warning: Clevercheck meter is notcompletelyaccessible

[K C]

I agree with Donna.  I'd like to add that if it were not for this list I 
would have called in a couple of months to place a damn reorder for the 
Prodigy strips and then would have been told about this new meter.  You'd 
think they'd alirt their customers!  Anyway, thank you very much Chanelle. 
Smile
Kijuana


----- Original Message ----- 
From: "Donna Miller" <dmiller64 at tx.rr.com>
To: "Diabetes Talk for the Blind" <diabetes-talk at nfbnet.org>
Sent: Wednesday, March 11, 2009 5:26 AM
Subject: Re: [Diabetes-talk] warning: Clevercheck meter is 
notcompletelyaccessible


> thanks for the warning. at least the rest of us will know not to buy from 
> them and that meter especially.
> Donna Miller
>  ----- Original Message ----- 
>  From: Chanelle Hill
>  To: 'Diabetes Talk for the Blind'
>  Sent: Tuesday, March 10, 2009 5:31 PM
>  Subject: [Diabetes-talk] warning: Clevercheck meter is not 
> completelyaccessible
>
>
>  Dear List members,
>
>  I received my Clevercheck blood glucose meter on Monday from Homecare
>  Solutions. I mentioned that Homecare Solutions is no longer carrying the
>  Prodigy Voice and strips due to some error with the machine (I don't know
>  the nature of this error). I asked the people I spoke with at Homecare
>  Solutions if the Clevercheck would speak blood sugar results, date, time,
>  memory, and settings. I was told that the meter speaks these things but 
> the
>  response was tentative. I checked with two people and one or both of them 
> (I
>  can't remember) asked someone else or looked at the documentation to 
> answer
>  my question.
>
>  This afternoon, I had a friend help me set the time and date and other
>  settings. I found out that the meter is made by Simple Diagnostics
>  www.simplediagnostics.com <http://www.simplediagnostics.com/>
>
>  I called Simple Diagnostics tech support to find out that the meter will
>  speak testing prompts, the blood sugar result, and memory but it won't 
> speak
>  date and time or settings.
>
>  The memory is useless if a meter doesn't speak the date and time of the
>  result. In addition, if a meter can speak prompts it should be able to 
> speak
>  everything else. It is like cell phones or other products that have 
> limited
>  talking features. I don't think it would be that hard to make something
>  totally accessible. I am going to contact Advanced Diabetes Supplies for
>  strips and start using my Prodigy Voice again.
>
>  I will call Homecare Solutions tomorrow and politely tell them that they
>  made an error and that the new meter they are selling to blind people is 
> not
>  totally accessible. Companies need to be better informed about what they 
> are
>  selling. I will not be using Homecare Solutions any time soon. I went
>  through a great deal of hassle just to obtain strips just because they 
> were
>  incorrectly billing my insurance.
>
>  I have been using my old Acucheck for now. Just out of curiosity, are 
> there
>  any other meters with voice capabilities on the market?
>
>  I am sorry if this is too much of a tirade. I just wanted to tell list
>  members who use Homecare Solutions that the new product they are selling 
> is
>  not totally accessible.
>
>
>
>  Chanelle
>
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