[Diabetes-talk] warning: Clevercheck meter is not completelyaccessible

[Donna Miller]

thanks for the warning. at least the rest of us will know not to buy from them and that meter especially.
Donna Miller
  ----- Original Message ----- 
  From: Chanelle Hill 
  To: 'Diabetes Talk for the Blind' 
  Sent: Tuesday, March 10, 2009 5:31 PM
  Subject: [Diabetes-talk] warning: Clevercheck meter is not completelyaccessible


  Dear List members,

  I received my Clevercheck blood glucose meter on Monday from Homecare
  Solutions. I mentioned that Homecare Solutions is no longer carrying the
  Prodigy Voice and strips due to some error with the machine (I don't know
  the nature of this error). I asked the people I spoke with at Homecare
  Solutions if the Clevercheck would speak blood sugar results, date, time,
  memory, and settings. I was told that the meter speaks these things but the
  response was tentative. I checked with two people and one or both of them (I
  can't remember) asked someone else or looked at the documentation to answer
  my question.

  This afternoon, I had a friend help me set the time and date and other
  settings. I found out that the meter is made by Simple Diagnostics
  www.simplediagnostics.com <http://www.simplediagnostics.com/> 

  I called Simple Diagnostics tech support to find out that the meter will
  speak testing prompts, the blood sugar result, and memory but it won't speak
  date and time or settings.

  The memory is useless if a meter doesn't speak the date and time of the
  result. In addition, if a meter can speak prompts it should be able to speak
  everything else. It is like cell phones or other products that have limited
  talking features. I don't think it would be that hard to make something
  totally accessible. I am going to contact Advanced Diabetes Supplies for
  strips and start using my Prodigy Voice again.

  I will call Homecare Solutions tomorrow and politely tell them that they
  made an error and that the new meter they are selling to blind people is not
  totally accessible. Companies need to be better informed about what they are
  selling. I will not be using Homecare Solutions any time soon. I went
  through a great deal of hassle just to obtain strips just because they were
  incorrectly billing my insurance.

  I have been using my old Acucheck for now. Just out of curiosity, are there
  any other meters with voice capabilities on the market?

  I am sorry if this is too much of a tirade. I just wanted to tell list
  members who use Homecare Solutions that the new product they are selling is
  not totally accessible.

   

  Chanelle

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