[Diabetes-talk] questions

[David Anspach]

Hi Paul,
I feel like you definitely have the right to be concerned and even angry.
There is no reason why you should not be able to contact your doctor's
office and discuss the results of such a major blood test with someone who
can answer all of your questions.

If the assistant could not answer your questions or provide you with the
correct information, then she should have taken a message and had your
doctor, or his assistant, contact you. There is absolutely no reason for
being hung up on just because you wanted to know the results of your test. 

You might even consider lodging a complaint with someone at your doctor's
office, even if it is your doctor, as the treatment you received is
ridiculous. If your doctor's office is simply unwilling to work with you,
then you might consider changing doctor's. 

In the end, you have a right, as a  patient, to know your test results and
to be able to take an active role in your own health care. If this doctor,
or his staff, are unwilling to do this, then you definitely need to make a
change. If it is simply a misunderstanding and you get an apology, then I
wouldn't make any changes.

Hope this helps,

Dave



-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Paul & Paula Jordan
Sent: Saturday, May 09, 2009 2:32 PM
To: 'Diabetes Talk for the Blind'
Subject: [Diabetes-talk] questions

Last Wednesday, I had a major blood test, and they told me the results would
be back on Thursday.  This is the first full test I have had since being
diagnosed last September.  

 

On Thursday, I called the office to get my readings, as my triglycerides at
least are totally off the wall.  My primary doctor didn't return my call,
but it was returned by an associates medical assistant, who informed that my
readings were in good shape, except that my blood glucose readings were low.


 

This is crap, as he didn't have the averages from my meter, and when I asked
about other numbers, she hung up.  In short, I found out nothing about what
I really wanted to know.  

Do I have the right to be angry, or should I cut them some slack?  I'm not
asking anyone to pass judgement on how my doctor's office works, but should
I be concerned?

 

Sorry for being so lengthy, but, I'm shopping for opinions based on
experience.  

 

Pauld 

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