[Diabetes-talk] Update on Autocode meter

[Kelly Massaro]

Does your pharmacist know the name of who they spoke with?  Did they call the Prodigy 1-800 number?  

Some of our distributors only carry the Auto Code and may say they don't carry the Voice, but it would be odd for an actual Prodigy employee to say we don't have or carry the Voice.  Its available and visible on our website.

-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Bridgit Pollpeter
Sent: Friday, December 16, 2011 10:36 AM
To: 'Diabetes Talk for the Blind'
Subject: Re: [Diabetes-talk] Update on Autocode meter

It would be great if there's any reason explaining why a Prodigy rep
would say the Voice isn't available. My amazing nurse educator at the
Nebraska Med Center's diabetes clinic has already contacted another
pharmacy, and they are going to send me another Voice.

It's a bit disconcerting, though, that, allegedly, my pharmacist was
told it's not available. My pharmacist is a great guy who I've been
working with for years now, and he knows me and my husband, and is
willing to assist in any way. I know he can only do so much, and if a
company claims a product isn't available, his hands are tied a bit.

Having had three different Prodigy meters, and knowing many blind people
who use the Voice, I would like to know why Prodigy said it isn't
available.

Anyway, it seems like my situation has been resolved, but for the
future, it is important to know if any change has occurred, or will, or
why the Voice isn't available, or if it is, why a Prodigy rep would say
otherwise.

Thanks for all the help from the list. You guys are a terrific asset,
and I will keep you guys updated with my new pump adventures, smile!

Sincerely,
Bridgit Kuenning-Pollpeter
Read my blog at:
http://blogs.livewellnebraska.com/author/bpollpeter/
 
"History is not what happened; history is what was written down."
The Expected One- Kathleen McGowan


-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Kelly Massaro
Sent: Friday, December 16, 2011 8:04 AM
To: 'diabetes-talk at nfbnet.org'
Subject: Re: [Diabetes-talk] Update on Autocode meter


Mike

I will respond shortly.  Need to read email chain in its entirety before
I can respond.

I will say the Prodigy Voice is available through all major wholesalers
which sell to pharmacies so it may be that I need to assist your
pharmacist 


Kelly Massaro-Neal


----- Original Message -----
From: diabetes-talk-bounces at nfbnet.org
<diabetes-talk-bounces at nfbnet.org>
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Sent: Fri Dec 16 00:26:51 2011
Subject: Re: [Diabetes-talk] Update on Autocode meter

Perhaps Kelly Massaro-Neil should address this one. There have been some
changes chez prodigy that are, if nothing else, interesting.

Mike


-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of William and
Bernadette Jacobs
Sent: Thursday, December 15, 2011 5:54 PM
To: Diabetes Talk for the Blind
Subject: Re: [Diabetes-talk] Update on Autocode meter

I'd like to know who your pharmacist friend talked to at the company. 
Because that's a bone-faced lie!  Bermn
----- Original Message ----- 
From: "Bridgit Pollpeter" <bpollpeter at hotmail.com>
To: <diabetes-talk at nfbnet.org>
Sent: Thursday, December 15, 2011 5:13 PM
Subject: [Diabetes-talk] Update on Autocode meter


> Hey guys, yet another question. I just spoke with my pharmacist about 
> exchanging this Prodigy Autocode for a Prodigy Voice, but he spoke 
> directly with the company and they told him the Autocode is the only 
> Prodigy available. My pharmacist is a great guy, and he's willing to 
> help in any capacity, so I'm wondering if this is true, or what others

> know about it.
>
> Sincerely,
> Bridgit Kuenning-Pollpeter
> Read my blog at: 
> <http://blogs.livewellnebraska.com/author/bpollpeter/>
> http://blogs.livewellnebraska.com/author/bpollpeter/
>
> "History is not what happened; history is what was written down." The 
> Expected One- Kathleen McGowan
>
> _______________________________________________
> Diabetes-talk mailing list
> Diabetes-talk at nfbnet.org 
> http://nfbnet.org/mailman/listinfo/diabetes-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> Diabetes-talk:
>
http://nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/bandbjacobs%4
0ver
izon.net
> 


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