[Diabetes-talk] Responses to talking blood glucosemeters and breakfasts

Sat Jan 8 13:23:24 UTC 2011

Okay, to rectify this issue.

Might I suggest when a client is ordered either the Prodigy voice or any accessible glucometer, should suppliers and makers of these items either be putting in the packaging, braille and large print, or at least when we order these items that it should be asked by the seller which would you prefer braille or large print. Or maybe access to online manuals.

Since these items are made especially for us and those that cannot read properly like the dyslexic and other reading or sight disability.

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  ----- Original Message ----- 
  From: Kelly Massaro<mailto:kellym at prodigymeter.com> 
  To: Diabetes Talk for the Blind<mailto:diabetes-talk at nfbnet.org> 
  Cc: Tammy Kazmierczak<mailto:tammyk at prodigymeter.com> 
  Sent: Saturday, January 08, 2011 8:02 AM
  Subject: Re: [Diabetes-talk] Responses to talking blood glucosemeters and breakfasts

  Hi Julie,

  I'd be happy to assist.  We did have the manual in Braille at one time.  I will inquire when I return on Monday and see if we still have the Prodigy Voice manual in Braille.

  I travel often, so please contact me on my mobile, 704-458-9400 this is the best way to reach me. Alternately, you may email me and copy tammyk at prodigymeter.com<mailto:tammyk at prodigymeter.com> with requests.  She is our client relations Manager and assists the Sales Department.

  I hope this helps!

  Best Regards,

  Kelly Massaro-Neal
  Director, DME Sales
  704.285.6425
  Mobile: 704-458-9400
  Prodigy Diabetes Care
  9300 Harris Corners Pkwy Suite 450
  Charlotte NC  28269
  www.prodigymeter.com<http://www.prodigymeter.com/>

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  -----Original Message-----
  From: diabetes-talk-bounces at nfbnet.org<mailto:diabetes-talk-bounces at nfbnet.org> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Mike Freeman
  Sent: Saturday, January 08, 2011 12:11 AM
  To: 'Diabetes Talk for the Blind'
  Subject: Re: [Diabetes-talk] Responses to talking blood glucose meters and breakfasts

  Julie:

  The Prodigy Voice should have come with an audio CD.  If it did not, call
  Kelly Massaro at (704) 285-6425 and she'll fix you right up.

  None of the accessible meters come with Braille instructions.  A year or two
  ago, Prodigy said it would make Braille instructions available in Braille on
  a case-by-case basis.

  The Solo V2 doesn't come with Braille or CD instructions, either, or at
  least didn't but it may now have a CD.  It does have a computer-readable
  manual on its website.

  As I said, the problem for me with the Solo is that one doesn't get the
  times of memory readings.

  As for strips, most of us get our strips from an outfit such as Advanced
  Diabetic Solutions or Advanced Diabetes Supply  Local pharmacies aren't
  often a viable option as they have sweetheart deals with particular meter
  manufacturers.

  No bayer meter is fully accessible insofar as I am aware.  Also, no CGMS
  (Continous Glucose Monitoring system) is currently accessible although this
  may change when Access Solutions brings out its PumpMate in conjunction with
  Medtronics.  With the PumpMate remote, one will be able to use Medtronics bg
  meters.

  If you send me your phone number at <k7uij at panix.com<mailto:k7uij at panix.com>>, I will talk you
  through the Prodigy Voice's functions.  Also, bear in mind that the Voice
  will work with Prodigy Autocode strips now and these are easier to come by.

  HTH!

  Mike

  -----Original Message-----
  From: diabetes-talk-bounces at nfbnet.org<mailto:diabetes-talk-bounces at nfbnet.org>
  [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Julie Kline
  Sent: Friday, January 07, 2011 7:44 PM
  To: diabetes-talk at nfbnet.org<mailto:diabetes-talk at nfbnet.org>
  Subject: [Diabetes-talk] Responses to talking blood glucose meters and
  breakfasts

  Ok, here are my thoughts on talking meters and breakfast items.  I'm new to
  diabetes too and I ended up with a prodigy talking meter because it was
  heavily recommended by people here.  My pharmacist thought the solo was the
  way to go because he said he felt it was easier than the prodigy, but it
  ended up that the prodigy is what insurance paid for, so that's what I got.
  The phone support for it leaves a lot to be desired, and there are no
  Braille instructions for the operation of the meter itself.  I sent an
  e-mail to prodigy about this issue and asked if they had directions in a
  format other than print, but that was over a month ago and they never did
  bother to respond.  I still have frustrations with the meter's use.  It both
  upsets and amazes me that with the Braille label on the box and this 1800
  number to call for staff members who are supposedly specially trained in its
  use how uninformed the phone staff is and also that there are no audio
  instructions for operating the meter itself.  I still don't know which
  buttons do what and how to set up most of the functions.  So for technical
  support or even basic questions, I've found the prodigy disappointing.
  Also, getting new test strips and lancets for it proved to be a major
  headache for my local pharmacy.  They kept insisting they didn't have these
  materials in stock and that I needed to call the manufacturer, who told me
  they didn't have it either and I needed to check with the pharmacy again.  I
  finally got the new supplies but it took some doing.

  Speaking of talking products, I read somewhere in bridging the gap that
  Bayer makes some kind of device that doesn't make you stick your fingers and
  you can still check your sugar.  Any idea if this device is accessible?  How
  about any of these glucose monitors that work on a continuous basis, or
  patches that go onto or under your skin.  Any idea if these are accessible
  too?

  Ok, on to breakfast topics.  With my busy work schedule there just isn't
  time for things like making oatmeal.  I don't get up early enough for that
  in the mornings to make that work and am usually rushing out the door to get
  to work on time.  In saying that, I have been eating the Jimmy Dean
  breakfast bowls.  I'm aloud up to 45 grams of carbohydrates at meals and
  this falls under that number.  With it, I drink something like a crystal
  light drink, maybe a lemonade or orange juice flavor so it's almost like
  having lemonade or orange juice again.  I gave both up on my diagnosis.

  Oh, and I hate skim milk!  1% is about all you'll get me to do and that's a
  maybe.  My mom's funny.  She'll drink that skim milk and put ice in it.  I
  asked her why she just didn't get herself a glass of water and save herself
  the taste.

  Ok, I guess I've run my mouth enough for one night.  Have a good evening.

  Julie

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