[Diabetes-talk] Responses to talking blood glucose meters and breakfasts

Sat Jan 8 13:02:05 UTC 2011

Hi Julie,

I'd be happy to assist.  We did have the manual in Braille at one time.  I will inquire when I return on Monday and see if we still have the Prodigy Voice manual in Braille.

I travel often, so please contact me on my mobile, 704-458-9400 this is the best way to reach me. Alternately, you may email me and copy tammyk at prodigymeter.com with requests.  She is our client relations Manager and assists the Sales Department.

I hope this helps!

Best Regards,

Kelly Massaro-Neal
Director, DME Sales
704.285.6425
Mobile: 704-458-9400
Prodigy Diabetes Care
9300 Harris Corners Pkwy Suite 450
Charlotte NC  28269
www.prodigymeter.com

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-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Mike Freeman
Sent: Saturday, January 08, 2011 12:11 AM
To: 'Diabetes Talk for the Blind'
Subject: Re: [Diabetes-talk] Responses to talking blood glucose meters and breakfasts

Julie:

The Prodigy Voice should have come with an audio CD.  If it did not, call
Kelly Massaro at (704) 285-6425 and she'll fix you right up.

None of the accessible meters come with Braille instructions.  A year or two
ago, Prodigy said it would make Braille instructions available in Braille on
a case-by-case basis.

The Solo V2 doesn't come with Braille or CD instructions, either, or at
least didn't but it may now have a CD.  It does have a computer-readable
manual on its website.

As I said, the problem for me with the Solo is that one doesn't get the
times of memory readings.

As for strips, most of us get our strips from an outfit such as Advanced
Diabetic Solutions or Advanced Diabetes Supply  Local pharmacies aren't
often a viable option as they have sweetheart deals with particular meter
manufacturers.

No bayer meter is fully accessible insofar as I am aware.  Also, no CGMS
(Continous Glucose Monitoring system) is currently accessible although this
may change when Access Solutions brings out its PumpMate in conjunction with
Medtronics.  With the PumpMate remote, one will be able to use Medtronics bg
meters.

If you send me your phone number at <k7uij at panix.com>, I will talk you
through the Prodigy Voice's functions.  Also, bear in mind that the Voice
will work with Prodigy Autocode strips now and these are easier to come by.

HTH!

Mike

-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Julie Kline
Sent: Friday, January 07, 2011 7:44 PM
To: diabetes-talk at nfbnet.org
Subject: [Diabetes-talk] Responses to talking blood glucose meters and
breakfasts

Ok, here are my thoughts on talking meters and breakfast items.  I'm new to
diabetes too and I ended up with a prodigy talking meter because it was
heavily recommended by people here.  My pharmacist thought the solo was the
way to go because he said he felt it was easier than the prodigy, but it
ended up that the prodigy is what insurance paid for, so that's what I got.
The phone support for it leaves a lot to be desired, and there are no
Braille instructions for the operation of the meter itself.  I sent an
e-mail to prodigy about this issue and asked if they had directions in a
format other than print, but that was over a month ago and they never did
bother to respond.  I still have frustrations with the meter's use.  It both
upsets and amazes me that with the Braille label on the box and this 1800
number to call for staff members who are supposedly specially trained in its
use how uninformed the phone staff is and also that there are no audio
instructions for operating the meter itself.  I still don't know which
buttons do what and how to set up most of the functions.  So for technical
support or even basic questions, I've found the prodigy disappointing.
Also, getting new test strips and lancets for it proved to be a major
headache for my local pharmacy.  They kept insisting they didn't have these
materials in stock and that I needed to call the manufacturer, who told me
they didn't have it either and I needed to check with the pharmacy again.  I
finally got the new supplies but it took some doing.

Speaking of talking products, I read somewhere in bridging the gap that
Bayer makes some kind of device that doesn't make you stick your fingers and
you can still check your sugar.  Any idea if this device is accessible?  How
about any of these glucose monitors that work on a continuous basis, or
patches that go onto or under your skin.  Any idea if these are accessible
too?

Ok, on to breakfast topics.  With my busy work schedule there just isn't
time for things like making oatmeal.  I don't get up early enough for that
in the mornings to make that work and am usually rushing out the door to get
to work on time.  In saying that, I have been eating the Jimmy Dean
breakfast bowls.  I'm aloud up to 45 grams of carbohydrates at meals and
this falls under that number.  With it, I drink something like a crystal
light drink, maybe a lemonade or orange juice flavor so it's almost like
having lemonade or orange juice again.  I gave both up on my diagnosis.

Oh, and I hate skim milk!  1% is about all you'll get me to do and that's a
maybe.  My mom's funny.  She'll drink that skim milk and put ice in it.  I
asked her why she just didn't get herself a glass of water and save herself
the taste.

Ok, I guess I've run my mouth enough for one night.  Have a good evening.

Julie

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