[Diabetes-talk] Question about accessible materials either in Braille or other media

tom jlv810g at aol.com
Tue Jan 18 09:41:37 UTC 2011


Sad for the poor reception; we have all had them and they represent the whole organization.  Unfortunately, it will take 99 others to repair the damage that one customer service rep.can do.  

Try try again and perhaps you will get a delightful person with a positive attitude and give he/she will give you the real scoop.  Regards






-----Original Message-----
From: Julie Kline <julie.kline at rochester.rr.com>
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Sent: Mon, Jan 17, 2011 7:57 pm
Subject: [Diabetes-talk] Question about accessible materials either in Braille or other media


Good evening,
I have a few questions.  When the diabetes diagnosis happened about two
onths ago, I had some reading that was recommended for me.  In addition, it
as also suggested I call the diabetes association and see what materials I
ould get from there.  When I called them, they had a print packet they said
hey could send out, but nothing in braille.  They gave me three
rganizations to call, NFB was the only one that panned out anything.  One
rganization I couldn't get a hold of a person at all.  The other very
udely insisted that the diabetes association was supposed to be providing
raille materials to me "because it's their material" and she was tired of
hem giving out the number to the organization I had just called.
pparently it happens all the time, according to the receptionist -- no new
emberships wanted for them.  So my question is does the diabetes
ssociation have anything they offer themselves other than in print, or am I
ooking at just going through BARD or something like that?
Also the other question I have is that one of the diet people I'm meeting
ith absolutely insists on using a book called Eat This Not That.  From what
he read to me of it, it tells you how many calories are in certain foods
nd offers alternitive suggestions.  I like the parts of the book that were
ead that offer menu suggestions and what a few meals would look like.
ight now I feel like I'm on information overload and could really use
omething with more structure.  Unfortunately, this book is not available
hrough NLS/BARD, RFB & D, National Braille Press, Bookshare, or any other
ccessible media sites I know of.  Amazon only has it in print, which of
ourse I can't read.  Being the book is over 200 pages, asking someone to
ead it for me probably isn't going to happen.  Does anyone know of a book
hat is similar in structure to this one where they give you menus and other
ood options?  I know I can get some of the weight watchers books online,
nd have even looked at the Atkins diet because they are a low-carb diet
nyway.  Any thoughts on that diet?
Ok, I've rambled enough.  I guess it's just frustration with everything
rying to get out.
Have a good evening.
ulie

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