[Diabetes-talk] Prodigy Meter problem.

cheryl echevarria cherylandmaxx at hotmail.com
Sat Jun 11 12:54:52 UTC 2011


Bern:

It is not the first time they act that way, they were like that when I used the meter almost a year ago, another reason why I switched.

If I have any issues I got to ADS with it, and they take care of it, I think I had one issue in the beginning and it was fixed.

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  ----- Original Message ----- 
  From: William and Bernadette Jacobs<mailto:bandbjacobs at verizon.net> 
  To: Diabetes Talk for the Blind<mailto:diabetes-talk at nfbnet.org> 
  Cc: Tammy Kazmierczak<mailto:tammyk at prodigymeter.com> 
  Sent: Saturday, June 11, 2011 8:49 AM
  Subject: Re: [Diabetes-talk] Prodigy Meter problem.


  Mr. Wheeler:

  That's absolutely preposturous and I'm taking measures to deal with it right 
  this very minute!  So, do you have any idea of the REP from Customer 
  Service/Tech Support that told you such a thing?  That was highly 
  unprofessional and never should have happened!  If something on the meter 
  isn't working correctly, whether it be anything from your test results to 
  the date, to whatever it is, this never should've been handled that way and 
  I'm sure Tammy will see that whoever that person is shall be disciplined 
  promptly and matter-of-factly!  Knowing Tammy as I do, whoever that was, I'm 
  sure was never trained to do such a thing!  That stinks!

  Bern
  ----- Original Message ----- 
  From: "Alan Wheeler" <awheeler65 at windstream.net<mailto:awheeler65 at windstream.net>>
  To: <diabetes-talk at nfbnet.org<mailto:diabetes-talk at nfbnet.org>>
  Sent: Saturday, June 11, 2011 7:53 AM
  Subject: [Diabetes-talk] Prodigy Meter problem.


  > Has anyone been having problems with their prodigy meter stating the wrong
  > day of the week when it says the date?
  >
  > This morning when I went to test it said it was Friday, June 11, 2011
  > instead of Saturday. I called their technical support and they *SAID* it
  > shouldn't affect my results, but I have to question technology that can't
  > even give me a correct date. This in spite of changing the batteries to be
  > sure.
  >
  > Any thoughts?
  >
  > Alan
  >
  >
  > "Grace is getting a high five from God even when you know yourself to be a
  > sinner." Smuts Van Rooyen
  > Seventh-day Adventist Kansas/Nebraska camp meeting
  > Psalms 33:3 Psalms 150:5
  >
  >
  > Alan Wheeler
  > Lincoln, Nebraska
  > awheeler65 at windstream.net<mailto:awheeler65 at windstream.net>
  >
  >
  > _______________________________________________
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  > http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/bandbjacobs%40verizon.net<http://www.nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/bandbjacobs%40verizon.net>
  > 


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