[Diabetes-talk] Prodigy Meter problem.

[Alan Wheeler]

Bern,
Well, I can't remember the rep's name, but I can tell you I called and
talked to him at 6:30 AM central time. I know because he told me the time
when we were checking the settings on my meter.

I hope this helps, even though I couldn't answer your question.
Alan
 

-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of William and
Bernadette Jacobs
Sent: Saturday, June 11, 2011 7:49 AM
To: Diabetes Talk for the Blind
Cc: Tammy Kazmierczak
Subject: Re: [Diabetes-talk] Prodigy Meter problem.

Mr. Wheeler:

That's absolutely preposturous and I'm taking measures to deal with it right
this very minute!  So, do you have any idea of the REP from Customer
Service/Tech Support that told you such a thing?  That was highly
unprofessional and never should have happened!  If something on the meter
isn't working correctly, whether it be anything from your test results to
the date, to whatever it is, this never should've been handled that way and
I'm sure Tammy will see that whoever that person is shall be disciplined
promptly and matter-of-factly!  Knowing Tammy as I do, whoever that was, I'm
sure was never trained to do such a thing!  That stinks!

Bern
----- Original Message -----
From: "Alan Wheeler" <awheeler65 at windstream.net>
To: <diabetes-talk at nfbnet.org>
Sent: Saturday, June 11, 2011 7:53 AM
Subject: [Diabetes-talk] Prodigy Meter problem.


> Has anyone been having problems with their prodigy meter stating the wrong
> day of the week when it says the date?
>
> This morning when I went to test it said it was Friday, June 11, 2011
> instead of Saturday. I called their technical support and they *SAID* it
> shouldn't affect my results, but I have to question technology that can't
> even give me a correct date. This in spite of changing the batteries to be
> sure.
>
> Any thoughts?
>
> Alan
>
>
> "Grace is getting a high five from God even when you know yourself to be a
> sinner." Smuts Van Rooyen
> Seventh-day Adventist Kansas/Nebraska camp meeting
> Psalms 33:3 Psalms 150:5
>
>
> Alan Wheeler
> Lincoln, Nebraska
> awheeler65 at windstream.net
>
>
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