[Diabetes-talk] Prodigy Meter problem.
cheryl echevarria
cherylandmaxx at hotmail.com
Sat Jun 11 14:01:12 UTC 2011
it is called lousy customer service period.
I agree
Leading the Way in Independent Travel!
Cheryl Echevarria
http://www.echevarriatravel.com<http://www.echevarriatravel.com/>
631-456-5394
reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com>
Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10
Affiliated as an Independent Contractor with Absolute Cruise & Travel, Inc.
----- Original Message -----
From: William and Bernadette Jacobs<mailto:bandbjacobs at verizon.net>
To: Diabetes Talk for the Blind<mailto:diabetes-talk at nfbnet.org>
Sent: Saturday, June 11, 2011 9:55 AM
Subject: Re: [Diabetes-talk] Prodigy Meter problem.
Yah Honey, Unfortunately, There are a whole lot of guilty culprits out
there--not just Prodigy. That, however, doesn't excuse ratty customer
service, no matter from whence it comes. When I moved out here from the
midwest and married my husband, I swear I was depressed over it for the
first two years we were married: 1. Calling Directory Assistance for a
number seven times to get eight wrong numbers? 2. Walking into a store to
ask where a given item is located and being told, "Well if ya don't see it,
we don't got it!" 3. Walk up to someone ya know is on staff to be told at
nine in the morning, "I'm on lunch!" I tell ya sweetie! I've heard it all,
as I'm sure a lot of you folks have! Better not go any further. I'm sure
my name is already mud without having to drown in it! Huh?
Bern
----- Original Message -----
From: "cheryl echevarria" <cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
To: "Diabetes Talk for the Blind" <diabetes-talk at nfbnet.org<mailto:diabetes-talk at nfbnet.org>>
Sent: Saturday, June 11, 2011 8:54 AM
Subject: Re: [Diabetes-talk] Prodigy Meter problem.
> Bern:
>
> It is not the first time they act that way, they were like that when I
> used the meter almost a year ago, another reason why I switched.
>
> If I have any issues I got to ADS with it, and they take care of it, I
> think I had one issue in the beginning and it was fixed.
>
> Leading the Way in Independent Travel!
>
> Cheryl Echevarria
> http://www.echevarriatravel.com<http://www.echevarriatravel.com/<http://www.echevarriatravel.com%3chttp//www.echevarriatravel.com/>>
> 631-456-5394
> reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com%3Cmailto:reservations at echevarriatravel.com>>
>
> Affiliated as an Independent Contractor with Montrose Travel
> CST-1018299-10
>
> Affiliated as an Independent Contractor with Absolute Cruise & Travel,
> Inc.
> ----- Original Message -----
> From: William and Bernadette Jacobs<mailto:bandbjacobs at verizon.net<mailto:bandbjacobs at verizon.net>>
> To: Diabetes Talk for the Blind<mailto:diabetes-talk at nfbnet.org<mailto:diabetes-talk at nfbnet.org>>
> Cc: Tammy Kazmierczak<mailto:tammyk at prodigymeter.com<mailto:tammyk at prodigymeter.com>>
> Sent: Saturday, June 11, 2011 8:49 AM
> Subject: Re: [Diabetes-talk] Prodigy Meter problem.
>
>
> Mr. Wheeler:
>
> That's absolutely preposturous and I'm taking measures to deal with it
> right
> this very minute! So, do you have any idea of the REP from Customer
> Service/Tech Support that told you such a thing? That was highly
> unprofessional and never should have happened! If something on the meter
> isn't working correctly, whether it be anything from your test results to
> the date, to whatever it is, this never should've been handled that way
> and
> I'm sure Tammy will see that whoever that person is shall be disciplined
> promptly and matter-of-factly! Knowing Tammy as I do, whoever that was,
> I'm
> sure was never trained to do such a thing! That stinks!
>
> Bern
> ----- Original Message -----
> From: "Alan Wheeler"
> <awheeler65 at windstream.net<mailto:awheeler65 at windstream.net<mailto:awheeler65 at windstream.net%3Cmailto:awheeler65 at windstream.net>>>
> To: <diabetes-talk at nfbnet.org<mailto:diabetes-talk at nfbnet.org<mailto:diabetes-talk at nfbnet.org%3Cmailto:diabetes-talk at nfbnet.org>>>
> Sent: Saturday, June 11, 2011 7:53 AM
> Subject: [Diabetes-talk] Prodigy Meter problem.
>
>
> > Has anyone been having problems with their prodigy meter stating the
> wrong
> > day of the week when it says the date?
> >
> > This morning when I went to test it said it was Friday, June 11, 2011
> > instead of Saturday. I called their technical support and they *SAID*
> it
> > shouldn't affect my results, but I have to question technology that
> can't
> > even give me a correct date. This in spite of changing the batteries to
> be
> > sure.
> >
> > Any thoughts?
> >
> > Alan
> >
> >
> > "Grace is getting a high five from God even when you know yourself to
> be a
> > sinner." Smuts Van Rooyen
> > Seventh-day Adventist Kansas/Nebraska camp meeting
> > Psalms 33:3 Psalms 150:5
> >
> >
> > Alan Wheeler
> > Lincoln, Nebraska
> > awheeler65 at windstream.net<mailto:awheeler65 at windstream.net<mailto:awheeler65 at windstream.net%3Cmailto:awheeler65 at windstream.net>>
> >
> >
> > _______________________________________________
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> >
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