[Diabetes-talk] Accessibility questions, help needed

[Debbie Wunder]

Hi Julie, they do have some information in Braille. They gave me some DVD's, 
but we could never get them to play.


----- Original Message ----- 
From: "Julie Kline" <julie.kline at rochester.rr.com>
To: <diabetes-talk at nfbnet.org>
Sent: Wednesday, July 18, 2012 9:24 PM
Subject: [Diabetes-talk] Accessibility questions, help needed


> good evening,
> i don't know if you guys remember, but a couple of weeks ago I had asked 
> the question here about Weight Watchers and whether or not their website 
> and online tools were accessible for someone using a screen reader. As a 
> follow up to that question, I am very upset to learn that most of site I'd 
> need to use is not at all accessible. it doesn't respond to screen reader 
> commands and you can't navigate the thing because it's all flash and 
> graphics. of course the sign up page reads beautifully. i brought this 
> problem to our local Weight Watchers people and asked if I could have the 
> material in another format like braille, but they will not give me a 
> straight answer for this and the only thing they've given me is a pocket 
> guide.
> do I have any recourse here? saying I feel cheated is pretty mild; I'm 
> very upset that I'm not getting the same opportunities as other 
> participants though I'm paying the same money, and while everyone else has 
> multiple options for doing tasks, I don't even have one.
> if anyone can offer me somewhere to go for help with this, I'd appreciate 
> any suggestions. if I'm just plain SOL
> AND THERE IS no recourse here, then thanks for letting me vent.
> julie
> sent from my iPhone
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